Exercise 6. Complete the sentences with an appropriate word

predict

clues

tasks

means

attract

money- hungry

involves

practical

behaviour

advantage

a guide

A. We cannot predict people’s ……in different situations.

B. The……..of an employment agency is the information it provides on workforce requirements.

C. Experience………..knowledge, skills and practice, and situational familiarity.

D. Situational familiarity …………that an individual "knows the scene".

E. Abilities …………… a great deal of attention and are measured religiously.

F. Managers should use …………. to people's behaviour to discover their abilities and goals.

G. If people are attracted by monetary rewards, they are …………….

H. Sometimes it is impossible ………… an individual's performance on the basis of the level of experience.

I. Experience and abilities are only ……….. to the potential. To make them contribute to a joint effort is one of the most important ……… of a manager.

Exercise 7. Every country has its own customs. Read these descriptions of some different social and business customs. Can you identify which nationality group they refer to? Match each description with one of these nationalities

the Japanese

the Germans

the French

the Spanish

the Italians

the British

1. They are happy to borrow manners and style from anywhere as long as it is useful and, above all, elegant. They love new things; their homes and offices are full of gadgets. Interactive video telephones, high speed trains, and modern architecture cause excitement not shock.

2. They leave work as punctually as they arrive and rarely take work home. They work hard, but statistically they put in fewer hours than fellow Europeans.

3. Lunches and dinners are an important part of business life. They are used to create personal relationships, and to make sure that the chemistry is right and that people can trust each other. Until coffee is served, they do not discuss business.

4. It is impolite to be exactly on time. For social occasions, this means arriving between ten and twenty minutes after the arranged time. Sometimes invitation specify, 7.30 for 8.00, which means you should not arrive later than 7.50.

5. They regularly work on Saturdays, don't often take more than a week's vacation and count sick days as holidays.

6. The backbone of the economy is the thousands of small and medium sized private firms in the North. Their owners prefer independence, and it is more profitable to keep things in the family, pay workers in cash, and employ people who are officially self-employed, in order to make bigger profits and
avoid strikes.

Is there a description here for your country? If there is, do you agree. Why / Why not? If there isn't, can you write your own description?

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