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Visiting another country




When you are the Guest in another country

The old adage “When in Rome, do as the Romans do” is an important key to personal and professional success in a foreign country.

Ø Here are some basics that you should try to learn before your trip:

Appropriate greeting; The currency system; The dress code; As much of the language as possible; The usual weather conditions at the time of your visit; Gift-giving rituals; Religious beliefs and customs integral to the culture.

Ø Once you arrive, carefully observe the behaviours of the people who live in the country.

Don’t be afraid to ask questions. Throughout your stay, make an effort to look at things from the perspective of the host culture, not from your own. Do not judge or criticize other people’s manners because they don’t fit the standards of your country. Be open to new things. Have a sense of adventure. Try the local cuisine. Use every new experience to broaden your knowledge and your horizons.

When you are the Host in your country

As host, you need to learn all you can about the visitor’s culture prior to the visit.

Ø From the moment he or she arrives, your guest should feel welcome. You should be waiting at the airport to greet your visitor when the plane lands. Use the appropriate greeting protocol.

Ø Arrange for a delivery of food or flowers to the visitor’s hotel room. This gesture is particularly meaningful if the gift selection is based on knowledge of the person’s culture, customs and individual taste.

Ø Invite the visitor to your home. In addition to providing a glimpse of home life, this gesture can help to establish a bond between you and your guest.

Ø Whether you are dining with your guest at your home or in a restaurant, be sensitive to his or her dining customs and preferences. Never try to insist that a guest sample your favorite delicacy. Some cultures have very strict dietary laws.

Ø If it’s the visitor’s first trip, offer to conduct a personal tour of your city. Provide maps and materials about the city’s points of interests. Arrange for a driver and transportation to be available during your guest’s stay, so that he or she can feel able to sightsee or enjoy other activities in safety and comfort.

Ø When someone is far from home, evenings can be an especially lonely time. Unless your visitor prefers to spend the hours after work alone, plan some evening entertainment: an evening at the theatre, a baseball game, or a concert.

Non-verbal behaviour while Meeting People

When meeting people both your nonverbal and verbal behaviour help to define your social skills. Using effective handshakes, good eye contact, and making the proper introductions show proper etiquette.

  1. Handshakes are vital in social situations

v Develop a comfortable handshake and keep it consistent.

v Handshakes should not be too hard; or too soft.

v The host or person with the most authority usually initiates the handshake.

  1. Eye contact is another critical factor when meeting people.

v Eye contact increases trust.

v It shows confidence and good interpersonal skills.

v Eye contact shows respect for the person and business situation.

  1. Proper introductions help to establish rapport when meeting people.

v Say the name of the most important person first and then the name of the person being introduced.

v Introduce people in the following order:

o Younger to older

o Non-official to official

o Junior executive to senior executive

o Colleague to customer.

  1. Always carry business cards.



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