Think of one advantage and one disadvantage of each of these things

Practise the questions. Try to sound exactly the same.

Listen to a different call. Write exactly what you hear.

Listen and check.

Read the phone dialogue below and try to put it in the right order.

Listen and decide what to do (you can sometimes do more than one thing).

Match the verbs with the nouns

Listen and check. Practise saying the sentences.

Put these words in the right order to make useful sentences.

1 say you that you couldn't again could?

2 I'm you I quite hear can't sorry

3 please up could bit speak you a?

4 that do spell how you?

5 I'm quite catch didn't I sorry that

6 bit speak slowly you could please a more?

a) pick 1. a message

b) answer 2. a number

c) make 3. the phone down

d) ring 4. someone up

e) put 5. the phone up

f) leave 6. the line

g) dial 7. the phone

h) hold 8. a call

1. put the phone down dial a single number

2. hang up redial with a new number

3. answer the phone leave a message

4. try again later check you have the right number

5. hold on / hold the line dial an extension number

a. I'm sorry, he's engaged at the moment. Will you hold?

b. Could you tell him Allan called?

c. Allan MacFarlane.

d. Thank you.

e. International Shipping, Elaine speaking, how may I help you?

f. Hold on a moment please, Mr MacFarlane.

g. Thanks very much. Goodbye.

h. Could I speak to Bob Harris, please?

i. No, thanks, I'll ring back later.

j. Could I ask who's calling?

k. Would you like to leave a message?

l. Certainly Mr. MacFarlane, I'll tell him.

7. Listen again. What's different?

A. Hello?

B. Hello. ………………., please?

A. Who………………..?

B. ……………Mark.

A. Hello, Mark ……………………., I'll just………………………….

I think she's …………………………... She'll……………………………..

B. OK, ………………………… I'll………………………………….

A. Can I ……………………………….

B. Just tell her ……………………….

A. OK. …………………………………...

11. Listen to these questions. Does the intonation rise or fall at the end?

1Can I speak to Mike, please?

2Who is it?

3Could I leave a message?

4Would you like to leave a message?

5Can you ring back later?

Part 4

a) mobile phones d) fax machines

b) the Internet e) satellite television

c) laptops f) answering machines

2. Does new technology improve people's lives? Why / Why not?

3. These texts are about three different ways of communicating. What is each text referring to? Is it 'for' or 'against'? Which points of view do you agree with?

1) There's no escape. They seem to be ringing everywhere these days. Nowhere is safe - restaurants, trains, pubs, even cinemas and theatres. People never turn them off, and listening to other people's conversations drives me mad.

2) Lots of people don't often need to use them. But imagine you're driving along in the middle of nowhere and you break down. You can phone for help straight away, and save time, money, and worry.

3) All human knowledge is there. Want to know about French literature, the US Space Programme, the love life of frogs? Just log on and learn. It's like being in the world's biggest library, but with no librarians.

4) Surfing the net is becoming a major free-time activity for millions of people. The problem? 99% of what's on it is rubbish. Some people say it will replace books, newspapers, and magazines, but I don't think so.

5) It's fantastic, it's so convenient. I can switch on my computer, press a button, send a document, and seconds later someone can open it on the other side of the world. I never use snail mail anymore!

Дата добавления: 2014-12-23