Listen to the following extract from the recording which shows how the situation progressed. Try to complete the gaps, using no more than three words in each case

Exercise 3

Exercise 2

You are going to hear a talk between Peter Wiles and John Martin. Before you listen to the conversation look at these statements. After you have listened to the tape determine whether these statements are true (T) or false (F). Explain why.

Exercise 1

1.	Peter Wiles decided not to borrow John Martin’s tape recorder because he came to his office in person and dictated a long report to Jane.
2.	The reason why Peter asked John to spare him a second was a memo Peter sent him about the delivery delay on the console control desks.
3.	Peter thinks that everything has gone wrong with the steel sheets, which they need for the desks from new suppliers. These suppliers have got some trouble or other. They say they’ll be a bit late with delivery.
4.	It's a very important contract because those console control desks are a special order and are wanted for one of the big computer companies.
5.	The new suppliers promised delivery on Thursday week.
6.	What is worse there's a penalty clause in the contract with the computer company and Harper & Grant Ltd stand to lose ten per cent of their price for each day of overdue delivery.
7.	Sales people have to accept penalty clauses, otherwise they don't get the contracts.
8.	Peter only heard about the delay yesterday because they kept the production line clear to handle the special sheets.
9.	If Harper & Grant don't meet their delivery date it won’t cost them a lot of money because they can claim compensationfrom the steel suppliers for failure to deliver on time and that will offset the penalty clause.

A. Listen to the following remarks of Peter’s. All the sentences are mixed up. Put them in the order they appear in the recording. Use the grid below.

A …	Those sheets are urgent.
B …	Mr. Morgan.
C …	Those plastic coated sheets - Mid Wales Steel Company are the suppliers, aren't they?
D …	If you like, I'll speak to Morgan myself.
E …	What? You didn't know?
F …	Yes, phone me back, will you.
G …	Hello, Jones.
H …	Well, does that mean there was no time limit in the contract?
I …	Who do you deal with there?
J …	Yes, they're wanted for a special order.
K …	Can you find out why there's this hold-up on delivery?

1.	2.	3.	4.	5.	6.	7.	8.	9.	10.	11.

B. Produce the dialogue in full, invent the remarks and questions put by Jones in reply to Peter Wiles’ words.

John:	Does that mean we can't … if they fail … on time?
Peter:	It looks like it. Jones is … now. He didn't know they were being ordered …. He thought they were ….
John:	Just our luck!
Jane:	Mr. Jones for you …, Mr. Wiles.
Peter:	Hello. What did …? Oh, no! Well, if that's true, why did Mid Wales … of thirty days? They must have known they …. Why did they … at all? Yes. O.K. Morgan …, is he? Yes. I'd like to hear …. Thanks, Jones. (He puts the receiver down)
John:	What's … the delay?
Peter:	Deliveries … because … annealing ovens …. (Telephone rings) Ah, that may be … now.
Jane:	Mr. Morgan of the Mid Wales Steel Company ….
Peter:	Hello. Good morning, Mr. Morgan. Yes, … has been telling me. Well, you've put us in …. Those sheets of yours are …. We're due … the finished console desks …, and now you say there's … When did … break down? Yes. Well, …, what can you do …? It's too late … for this job … now. What? Well, if …, that will help. Yes, I think we'd be prepared … the extra cost of … by road. Yes. Goodbye.

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