PRACTICE. C) You need personal information

C) You need personal information. Use techniques to ask difficult questions of fact, embarrassing personal questions about

B) You need further details. Use some techniques for getting extra information you want.

Avoiding answers

Delaying answers

Introducing opinions, attitudes

Personal questions

Getting more information

Questions to provoke disagreement

Interview questions

Opening expressions to lead up to questions

Interviewing

C) losing weight.

B) writing a course paper

A) operating a computer

ACTIVITY

Tell the other members of the class what they must do, mustn't do, have to do, don't have to do, needn't do

SECTION С

Do you mind if I ask you a few questions?

Could you spare me a minute and...?

Could I possibly ask you...?

Would you be kind enough to...?

I wonder if you could tell me...

I was wondering if you could help me. I'd like to know...

Could you tell us your impression of..., please?

Could you say what you consider to be the main reason for...?

What do you feel about... after three days of...?

What's your attitude to...?

What about the rumour that...

How much truth is there in the rumour that...?

The Wall Street Journal writes that..., could we have your comments on that?

Many people find your attitude unreasonable

obstinate

harmful; Would you like to explain...?

What can you say in justification of...?

Could you tell a bit more about...?

I didn't quite follow what you said about...

Sorry, that's not quite what I meant, what I really wanted to know was...

Sorry to press you, but could you tell me...

I hope you don't think I'm being nosy, but...

Please don't answer this if it is too personal, but...

I understand you may feel hesitant (reluctant) to... but...

Well, I'd just like to say that...

My attitude from the beginning of... has been that...

First of all I want to say that...

My feelings about...? Well,...

Well, let me see...

That's a very interesting question...

I'm not sure, I'll just have to find out.

I am not really sure.

I can't tell you off-hand, I am afraid.

I can't answer that one, but I'll tell you where you can find out.

I'd rather not answer that, if you don't mind.

■ Ex. 1. a) You need some factual information. Use opening expressions to lead up to questions about FMA

Type of the bank

Services provided

Organization structure

Credit card schemes

Management

Rate of interest on deposits/loans

Shareholders equity capital etc.

Financing Forum East

Loans to small businesses

Rivalry between Alex Vandervoort and Roscoe Heyward

Missing six thousand dollars

Granting loans to American Industry

Banking and changing social winds etc.

Note down about five pieces of factual information and five pieces of personal information you would like from Alex Vandervoort, Roscoe Heyward, Juanita Nunez, Miles Eastin. Take turns at asking the questions. Remember to be polite when asking for personal information. When replying use some techniques to introduce your opinion and attitude as well as to delay or avoid the answers.

■ Ex. 2. Pair work.

a) Take the part of Tom Jones. You are a reporter. You work for the Daily Times Register. Your task is to write another article about FMA, itschange of policy and the alleged power struggle between Alex Vandervoort and Roscoe Heyward. Think up a list of questions you will ask. When you meet your interviewee introduce yourself, explain the reason for your visit and ask the question.

b) Take the part of Dick French. You run the Public Relations Department at FMA. You are very much concerned about the adverse publicity generated in the press. Your task is to reassure the public by scotching the rumours about your bank's viability. You want to be very cautious trying not to commit yourself too much.

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