Exercise 13 Read and translate the dialogue

B) Answer the following questions.

Exercise 12 Read and translate the dialogue.

B) Translate the following combinations.

Exercise 11 a) Read and translate the dialogue about packing and marking.

White: There is another matter I’d like to discuss. What kind of packing do you use?

Green: Oh, we pay special attention to this matter. Our goods need sea-proof packing. So generally some parts are wrapped up in polythene and the whole units are then put into wooden boxes or crates. Our customers find it quite satisfactory.

W: I hope this ensures their safe delivery, doesn’t it?

G: Of course it does. We do our best to satisfy our customers and make our product really competitive and attractive for overseas markets. The goods will be packed in accordance with our standard export packing methods.

W: Thank you. I think we’ve settled all the matters. Will it be possible for us to meet tomorrow morning and sign the contract?

G: That will be fine.

Відповідно до, привабливий та конкурентний товар, робити усе можливе, надійна доставка, спеціальні дерев’яні пакувальні ящики, гарантувати, обгортати в, придатний для транспортування морем.

Black: Good afternoon, Mr. Salivan. I asked for an appointment with you as we have some problems with the way your goods are sent. We’ve written to you several times detailing our complaints. You have expressed regret, but things haven’t improved.

Salivan: Sorry, I haven’t got your file here, so would you tell me now what your complaint is of?

B: The main complaint is that we never get the goods on time. It’s annoying to tell our customers that the supplier hasn’t affected delivery. I should say the delays are very frequent.

S: We can assure you we are doing our best to keep to the delivery schedule.

B: I see. But I have to remind you that we’ll charge a penalty if the delays exceed a week.

S: We’ll do everything possible to avoid delays in future. I’m sorry you’ve had these problems.

B: Good. Thank you for your cooperation.

1. What was the complaint of the Buyer? 2. Why is it preferable to settle claims in an amicable way? 3. What measures was the Seller expected to take? 4. Why is it wrong policy to reject an unjustified claim?

Gordon: Mr. Simson, I’d like to tell you why we asked you to come to us.

Simson: I’m fully at your disposal.

G: You know already that your producing equipment which was given most careful tests after installation, didn’t reach the design capacity. Moreover, the quality of the material produced doesn’t conform to the requirements of the contract.

S: You must believe me when I say how sorry we are.

G: Have you taken any steps to improve the situation?

S: Oh yes, we are doing our best. Three units will be replaced. Tomorrow a team of two experts is going to carry out the necessary work. They will bring along their own devices and instruments. But to speed things up we need your cooperation.

G: Well, we are prepared to provide you with the necessary materials, lifting equipment and labour. However, all the expenses involved would be charged to your account.

S: That goes without saying.

G: All right. Let’s leave it there for today, shall we?

S: See you tomorrow.

Дата добавления: 2014-12-23