Be offended бути ображеним

Cause offence to smbd. образити (скривдити) когось

Custom звичай

Bill рахунок, (за послуги, товар, тощо)

Acceptable прийнятний

Gift подарунок

Bow кланятись

Superior начальник, старший

Spell out розшифровувати, пояснювати точно

Unit 6. Business across cultures

Exercise 2. Read this short introduction to a presentation. Check the answers to Ex.1.

Giving a presentation

Exercise 1. In order to carry out successful presentation you should:

· introduce the main points one by one;

· welcome the audience;

· introduce the first point;

· tell the audience the subject of the presentation.

«Good morning, everyone. it’s nice to see so many of you here today.

The subject of my presentation today is our marketing plan for the next three years. Basically, there are main points I want to talk about, if you look at the first slide, you can see them listed there. First, I’ m going to tell you about our new product range aimed at the teenage market. Secondly, I’ll talk about each of the products and our plans for marketing them. And, finally I’d like to talk briefly about the competition. OK, let’s start with the point, our new product range…»

Exercise 3. Use the useful vocabulary:

§ Thank you for listening.

§ Let’s move on to …

§ Are there any questions?

§ This slide shows…

§ So, in conclusion…

§ As you can see …

§ My next point is …

§ If you look at the next slide…

Exercise 4. Look at ways of ending a presentation. Which ones do you think are good ways of ending? Which are not good? Why?

1. Ask the audience if they have any questions.

2. Stop talking, say goodbye and leave.

3. Write the list of the main points of your talk on the boar/flip chart.

4. Thank the audience for coming.

5. If possible, tell the audience where you will be for the next few minutes so that individuals can come and speak to you.

6. Give a very brief summary of what you said and how you feel achieved your objectives.

7. Give the handouts to the audience with the main points of your talk on them.

8. Ask the audience if they have any questions on your talk.

Exercise 5. Prepare a short introduction for your presentation refer to Ex. 2 and follow these steps:

- plan what you are going to say;

- practice your presentation with friend;

- ask your friend to give you feedback.

Active Vocabulary

do’s and don’ts правила поведінки

patience терплячість

embarrassment збентеження, розгубленість

tip чайові, невелика грошова винагорода

Before going business abroad it is important to understand the social and business culture of a country in which you are going to visit. The following are just a few of do’s and don’ts for business people visiting a foreign country:

§ in the USA, it is polite to look people in the eye, to offer your hand, and to smile;

§ іn France people shake hands much more than Americans or most Europeans; if you fail to shake hands, you may be considered rude;

§ іn Japan and Korea bowing, rather than shaking hands, is usual behavior;

§ іn Turkey, your coat should be buttoned when you are with superiors;

§ never discuss business over dinner in France;

§ don’t pass documents with the left hand in Saudi Arabia;

§ don’t expect written contracts in the most Moslem countries;

§ don’t expect the contract with South Korean businessman to spell out all the details. Written contracts are typically documents that change as conditions do;

§ in Japan it’s very important to get everyone’s opinion. Patience is a prime factor in their culture. They also avoid saying «no» directly. Offer gifts in Japan. The Japanese enjoy giving and receiving beautifully presented gifts.

§ do not bring liquor to an Arab house. For many Arabs, alcohol is forbidden by religious law;

§ in China expensive presents are not acceptable and cause great embarrassment. Give a collective gift from your company to theirs.

§ in British restaurant’s tip is included in the bill. In some Mediterranean countries, such as Greece and Spain, the customer is expected to pay a little extra for satisfactory service;

§ don’t criticize royalty in great Britain;

§ in Arabian countries don’t admire an object openly. The owner may feel obligated to give it to you;

§ thus, if you are aware of the customs of the country you are visiting, you will not cause offence or be offended.

Exercise 1. Give the English for:

обговорювати ділові питання; передавати документ; письмовий контракт;

пояснювати всі деталі; звичайна поведінка; терплячість; пропонувати подарунок; збентеження; чайові; рахунок за послуги; образити когось; бути ображеним; звичай країни; правила поведінки.

Exercise 2. Match words from list A with words from list B that have a similar meaning:

Дата добавления: 2015-05-26