Dessert serving

5.

4.

3.

2.

1.

7.

6.

5.

4.

3.

2.

1.

Hot Meal Serving.

2.

1.

Appetizer (Starter) Serving.

6.

5.

4.

3.

2.

1.

Aperitif serving

Dialogues

CA. - Would you care for a drink, sir/madam?

P. - Yes, please.

CA. - Would you like wine, cognac (brandy), vodka, whisky, liqueur,

beer or cocktail?

P. - Let me start with a short drink.

CA. - Would you prefer gin or vodka, cognac or whisky?

P. - Whisky on the rocks, please.

CA. - You’re welcome. There you are. Would you like a juice, a

refreshment?

P. - Please some mineral water without ice.

CA. - I see. Would you prefer sparkling (carbonated) or non-sparkling

(non-carbonated/still) water?

P. - Please sparkling water.

CA. - With pleasure. There you are.

CA. - Can I get you anything to drink, madam?

P. - What wine can you offer?

CA. - Red and white, dry and half dry, sweet and half sweet and also Russian sparking wine or French brut champagne.

P. - Where was red wine produced?

CA. - It’s Moldavian (Georgian/Armenian) red wine. (It’s from Moldavia, Georgia, Armenia). Would you care to taste before I pour you a glass?

P. - Yes, please. It’s very tasty.

CA. - I’m glad you liked it. There you are. Would you care for a juice or a mineral water?

P. - Please, orange juice and not much ice in it.

CA. - Would you care for a drink, sir?

P. - Yes, of course. What beer can you offer?

CA. - We’ve got lager, light and stout.

P. - Light, please.

CA. - Here you are.

Juice, refreshment, sir?

P. - No, thanks.

CA. - Would you like some red or white wine or a tin(can) of beer, sir?

P. - Could you offer a stronger drink, steward? Let’s say vodka or whisky.

CA. - Yes, but such drinks are not complimentary because you are travelling economy class. Which one would you prefer?

P. - Vodka, please. What’s the price?

CA. - €10 a bottle (of 500 ml).

CA. - Mr. ………., as soon as we are at our cruising level we will be serving cocktails and beverages. May I take your cocktail order now?

P. - A Bloody Mary, please.

CA. - Mrs. ……………., after take-off would you like to order a drink from the bar?

P. - No, thank you.

Remember to use. (“Care”).

- Would you like to drink, sir/madam?

- Can I get you anything to drink?

- Would you care for a drink?

- Would you care to try the wine?

- Would you care to taste before I pour you a glass?

- Would you like to order a drink from the bar?

- May I take your cocktail order?

CA. - Would you care for a fish or a meat appetizer (starter), sir?

P. - Please, fish. What is it cooked of?

CA. - Sturgeon caviar, salted salmon and crab sticks with garnish.

P. - Fine.

CA. - There you are. Enjoy you meal, sir.

CA. - Would you like a meat or a fish starter.

P. - No fish. I prefer meat. What is it prepared of?

CA. - Roast beef, ham and carbonade.

P. - Is the ham fat or lean?

CA. - It’s lean.

P. - OK. I don’t mind having a meat appetizer.

CA. - You’re welcome. Enjoy you meal, madam.

CA. - Would you like to have grilled fillet steak and pasta or chicken Kiev and saffron rice or poached salmon and mashed potatoes?

P. - Steak, please.

CA. - Would you care for roasted venison or roast breast of chicken or steamed mackerel?

P. - Steamed fish, please.

CA. - For garnish we can offer you green peas, green beans pods, carrots,

cauliflower, vegetable marrow, corn-cobs, wild rice and pasta.

P. - Some vegetables, please.

CA. - You’re welcome. Enjoy your meal, sir.

P. - I’d like chicken.

CA. - I’m sorry, there is no more chicken.

Would you like fish Kebab or beef stew instead?

P. - Do you have a vegetarian dish?

CA. - Yes, I think so. Did you order one?

CA. - Excuse me, sir. Could you pass this tray to the passenger by the window?

P. - Yes, certainly.

CA. - Thank you.

P. - This food is cold.

CA. - I’m very sorry. Please let me have it. I’ll reheat it and you will get your

food in a moment.

P. - I want fish. How is it cooked?

CA. - It’s poached.

P. - What’s the name of the fish?

CA. - It’s trout.

Handing out the Menu (“Care”)

CA. - Mr. ………, here is today’s Menu and Wine list.

I’ll leave this with you to decide at your leisure.

P. - Thank you.

CA. - Have you had a chance to review the Menu?

P. - Yes.

CA. - Great, what would you like to start with?

P. - With the cold plate of……..

CA. - Let me repeat your order. You are starting with…., then…..

CA. - Good evening. I’ll leave today’s Menu and Wine list with you, Mr. … I’ll come back to discuss the Menu with you after take-off (in five

minutes or so).

P. - Thank you.

CA. - Have you been able to look at the Menu yet?

P. - Yes.

CA. - Will you be starting with the cold plate of………...

P. - Yes, please. I’d like …………….

CA. - Good. And to follow?

CA. - Mr. ………., we will be commencing lunch in about 30 minutes.

Is that comfortable for you or would you like to eat later?

P. - In 30 minutes, please.

CA. - You’re welcome.

Remember to use.

- Here is today’s Menu and Wine list.

- What would you like to start with?

- I’ll leave today’s Menu with you.

- Have you been able to look at………?

- Have you had a chance to review the menu?

- We can change to the dish you would like.

- Is that comfortable for you or would you like to eat later?

- Let me repeat your order.

- You are starting with….., then……., then……..

- Have you finished your lunch, madam?

Дата добавления: 2015-06-27