Letter 1

Task 3. Fill in the blanks using the word combinations given below, translate the letter.

Task 2. Match each of the words or phrases on the left to an appropriate definition.

1. Annual report	a) Decreases in owner’s equity that result from operating a business
2. Balance	b) The financial statement that summarizes the revenues earned and expenses incurred by a business over a period of time
3. Balance sheet	c) The primary means of communicating important accounting information to users. They include the income statement, statement of owner’s equity, balance sheet, and statement of cash flows
4. Cost of goods sold	d) A financial statement that shows the same basic information as the statement of retained earnings, but also shows the changes in all owners’ equity accounts
5. Current assets	e) The medium in which the general-purpose external financial statements of a business are communicated once a year to stockholders and interested parties
6. Expenses	f) Working totals of columns of numbers. To foot means to total a column of numbers
7. Financial statements	g) The difference in national currency between the total debit footing and the total credit footing of an account
8. Footings	h) Cash or other assets that are reasonably expected to be realized in cash, sold, or consumed within one year or within the normal operating cycle, whichever longer
9. Income statement	i) The difference between revenues and expenses when revenues exceed expenses
10. Net income	j) The financial statement that shows the assets, liabilities, and owner’s equity of a business at a point in time
11. Retained earnings	k) The financial statement that shows the inflows and outflows of cash from operating activities, investing activities over a period of time
12. Retained earnings	l) The amount a merchant paid for the merchandise sold during an accounting period. Also called cost sales
13. Statement of cash flows	m) The difference between expenses and revenues when expenses exceed revenues
14. Statement of stockholders’ equity	n) The account that reflects the stockholders’ claim to the assets earned from operations and reinvested in corporate operations. Also called earned capital

Dear Sirs,

I (1)__________ of your bank for several years and I have had (2)________ about the quality of the services provided. (3)_________ now I feel that the present situation should be clarified immediately. I (4)________ of the mistake. (5)________, I will have no alternative but to consider transforming (6)________.

We are looking forward to your reply.

Sincerely yours,

a. my accounts to another bank;

b. have been a customer;

c. failing this;

d. expect a full explanation;

e. no reason to complain;

f. however.

Дата добавления: 2015-08-31