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Allow for more time




Stay aware of yourself

Ask questions

Observe

Learn about the business beforehand

This general business strategy becomes increasingly important when dealing with businesses across cultures. Get on their website, check out their promotional material. Get a feel for the atmosphere, attitude, and angle that the business has. Many cultural factors are passed down from the societal level to businesses. However, each organization will have its own culture, personality, and way of doing things.

Because your mind is processing a lot of information in new environments, your observation skills when working across cultures may be flooded or unfocused. Keep your observation skills engaged and alert to elements that will help you do business. Notice how people act, dress, and treat each other. Especially if you come from a culture that emphasizes verbal communication, make a point of looking for messages that are conveyed without being said. Being able to read a situation will greatly improve your ability to have a successful meeting.

Many people don't want to reveal how little they know about other cultures, so they don't ask questions. Ultimately, they limit their ability to work in other cultures. Questions show you are interested in your colleague's culture. This interest and consideration helps build your relationship, which is especially important if your culture has a reputation for trying to culturally dominate others (e.g. the U.S.). Demonstrate that you are working to create synergy between your cultures with questions. In doing so, you create room for the mistakes you may make; people are more willing to look past cultural blunders if they know you are trying to learn.

Some people feel like they have somewhat of an out-of-body experience when in cross-cultural situations because they are focused on everything new outside of themselves. There can be so much going on around you that you forget to focus on yourself as well. Take advantage of down time (and make time for it) so you can get in touch with your body and feelings. What's your gut feeling? Where is it coming from? This process can help you feel more grounded and secure in your experience abroad.

Working across cultures takes more time. Communication may be slowed and logistics may be different. You may be working with a culture with a different concept of time altogether. Expect most things to take longer than they would when dealing with a business from your same culture or country. Also give yourself more time to process all the information before making decisions.
6. Look for individual differences

Overviews of cultures are meant to be guidelines only. Individuals may have values and behaviors that vary greatly from those of their native culture. Many people make the mistake of trying to fit people they are working with into cultural molds, when often they don't fit. People's values and behaviors are influenced in part by their culture, but also by their background, experiences, and personality. Be careful not to attribute too much of what you observe to a cultural difference.




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