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Язык обучения: английский 2 страница




Задание №42 The managers in Professor Hill's study discovered that they had two sets of responsibilities:
Раздел Organizations and managers
Тема Manager: activities and style
Сложность Средний
Верный building networks within the organization and setting agendas for their team
Неверный keeping formal authority and building networks within the organization
Неверный keeping formal authority and agenda setting for their team
Неверный setting agendas for their team and continuing to do an outstanding job with their personal technical skills
Неверный keeping informal authority and building networks within the people

 

Задание №43 During the first year on the job, new managers:
Раздел Introduction
Тема Principle of Management
Сложность Средний
Верный learn to see themselves as someone who gets things done through their ability to influence and persuade others
Неверный learn to see themselves as a functional specialist
Неверный learn to see themselves as someone who gets things done through command and control
Неверный learn to see themselves as a technical expert
Неверный lean to earn money

 

Задание №44 John DeVaan, senior Vice President of engineering excellence at Microsoft began his management career with Microsoft as a(n):
Раздел Introduction
Тема History of management development
Сложность Средний
Верный software engineer who wrote code
Неверный development lead who managed several software engineers
Неверный director of software development
Неверный manager of Microsoft's TV division
Неверный technician

 

Задание №45 A successful person in which of the following positions may be promoted to a management position?
Раздел Organizations and managers
Тема Organization as system
Сложность Средний
Верный above may lead to successful management positions
Неверный an engineer
Неверный a scientist
Неверный an accounting professional
Неверный a biologist

 

 

Задание №46 Which of the following was found to be true in Professor Linda Hill's study of newly appointed frontline managers?
Раздел Introduction
Тема History of management development
Сложность Средний
Верный The appointment was seen as a demotion
Неверный The new managers found that their job was to exercise formal authority and be "the boss"
Неверный The managers were able to continue doing the technical work they had been doing with more power and control
Неверный The managers were in constant demand
Неверный The managers were in flexible demand

 

Задание №47 Henry Mintzberg's study of managers found that on average they processed __________ pieces of mail a day
Раздел Introduction
Тема History of management development
Сложность Сложный
Верный thirty-six
Неверный three (The remaining pieces of mail were junk mail and handled by the administrative assistant)
Неверный twenty
Неверный no (The administrative assistant processed all of the mail)
Неверный  

 

Задание №48 One of the earliest and most enduring descriptions of managerial roles comes from:
Раздел Introduction
Тема History of management development
Сложность Сложный
Верный Henry Mintzberg
Неверный Peter Drucker
Неверный Jack Welsh
Неверный Adam Smith
Неверный Henry Fayol

 

Задание №49 Mintzberg's management roles include:
Раздел Introduction
Тема History of management development
Сложность Сложный
Верный decisional, interpersonal, and informational roles
Неверный decisional, collaborative, and informational roles
Неверный decisional, collaborative, and visionary roles
Неверный decisional, interpersonal, and visionary roles
Неверный Interpersonal and visionary roles

 

Задание №50 Interpersonal managerial roles include those of:
Раздел Organizational processes
Тема Communication in management
Сложность Сложный
Верный figurehead, leader, and liaison
Неверный negotiator, resource allocator, and entrepreneur
Неверный monitor, disseminator, and spokesperson
Неверный negotiator, leader, and spokesperson
Неверный resource allocator, leader, spokesperson

 

 

Задание №51 As a liaison, a manager has an important purpose to:
Раздел Introduction
Тема Principle of Management
Сложность Средний
Верный build a network of relationships outside of their immediate unit
Неверный inform the staff about the company's role
Неверный send information to other departments
Неверный scan the environment
Неверный Scan the culture

 

Задание №52 As part of their informational management role, Mintzberg found that managers spend __________ percent of their time collecting, processing, and disseminating information
Раздел Organizations and managers
Тема Organization as system
Сложность Минимальный
Верный  
Неверный  
Неверный  
Неверный  
Неверный  

 

Задание №53 When managers deliver specific information to stockholders they are acting in a __________ role
Раздел Organizations and managers
Тема Organization as system
Сложность Минимальный
Верный spokesperson
Неверный monitor
Неверный liaison
Неверный disseminator
Неверный boss

 

Задание №54 In their role as __________ managers must make sure that their organizations innovate and change when necessary
Раздел Organizations and managers
Тема Organization as system
Сложность Минимальный
Верный entrepreneur
Неверный monitor
Неверный resource allocator
Неверный spokesperson
Неверный disseminator

 

Задание №55 Disturbance handling is about dealing with:
Раздел Organizations and managers
Тема Organization as system
Сложность Минимальный
Верный unexpected problems if and when they arise
Неверный rowdy employees
Неверный the news media
Неверный expected problems as they arise
Неверный good employees

 

Задание №56 Managers who are successful at negotiating cant:
Раздел Organizations and managers
Тема Organization as system
Сложность Минимальный
Верный lower price of the product
Неверный better organize their own subordinates
Неверный strike better deals with customers
Неверный lower input costs
Неверный motivate

 

Задание №57 One limitation of Mintzberg's model of managerial roles is wrong:
Раздел Organizations and managers
Тема Organization as system
Сложность Минимальный
Верный the model is cultural dependent
Неверный the model is context dependent
Неверный the model does not include other important roles for managers
Неверный the model tells us what managers do, but not what they should do
Неверный the model does not include important roles for managers

 

Задание №58 Mintzberg's work on managerial roles tells us how:
Раздел Organizations and managers
Тема Organization as system
Сложность Минимальный
Верный managers behave and what they do
Неверный managers behave and what they should do
Неверный to solve management problems
Неверный managers should behave and what they should do
Неверный to solve organizational problems

 

Задание №59 When Microsoft CEO Steve Ballmer reviews competitive, technological, and regulatory trends in the markets in which Microsoft competes, he is acting in a(n):
Раздел Organizations and managers
Тема Manager: activities and style
Сложность Минимальный
Верный informational role
Неверный visionary role
Неверный decisional role
Неверный interpersonal role
Неверный missonary role
Задание №60 In a spokesperson managerial role, a CEO may persuade investment analysts that his or her company is pursuing a good strategy What is the likely outcome of this?
Раздел Organizations and managers
Тема Manager: activities and style
Сложность Сложный
Верный The analysts may write a favorable investment report that leads to an increase in the company's stock price
Неверный The analysts may write a favorable investment report that leads to a decrease in the company's stock price
Неверный The analysts may write a favorable investment report that makes it difficult to issue new stock
Неверный The analysts may write a favorable investment report that increases the difficulty of raising new capital
Неверный The analysts may write a favorable investment report that leads to a decrease in the company's stock quality

 

Задание №61 Competencies include:
Раздел Main functions of management
Тема Motivation of employees
Сложность Средний
Верный skills, values, and motivational preferences
Неверный IQ, values, and motivation
Неверный skills, IQ, and motivational preferences
Неверный skills, IQ, and values
Неверный IQ, skills, values

 

Задание №62 Managerial skills include:
Раздел Organizations and managers
Тема Manager: activities and style
Сложность Минимальный
Верный technical skills
Неверный espoused skills
Неверный ethical behavior
Неверный personalized power orientating skills
Неверный time skills

 

Задание №63 A manager that has the ability to "see the big picture" is said to have:
Раздел Organizations and managers
Тема Manager: activities and style
Сложность Минимальный
Верный conceptual managerial skills
Неверный technical managerial skills
Неверный motivational competencies
Неверный human motivation
Неверный ethical behavior

 

 

Задание №64 Conceptual skills are paramount in __________ positions
Раздел Organizations and managers
Тема Manager: activities and style
Сложность Минимальный
Верный top management
Неверный frontline management
Неверный functional management
Неверный mid-level management
Неверный general middle manager

 

Задание №65 Which of the following is true of the human skills required by managers?
Раздел Organizations and managers
Тема Manager: activities and style
Сложность Минимальный
Верный reconciling the needs and goals of their own team members with the needs of customers, suppliers, and others outside the organization
Неверный interacting effectively with others without considering the manager's self-awareness and self-management
Неверный only working well within the manager's own unit
Неверный the ability to improve employee wellbeing even though the organizational objectives are not met
Неверный to save good atmosphere in company

 

Задание №66 The type of skill that differentiates successful from mediocre managers is __________ skill
Раздел Organizations and managers
Тема Manager: activities and style
Сложность Минимальный
Верный human
Неверный ethical
Неверный technical
Неверный conceptual
Неверный cultural

 

Задание №67 Stable, evaluative beliefs that guide our preferences for outcomes or courses of action are called:
Раздел Organizations and managers
Тема Manager: activities and style
Сложность Минимальный
Верный values
Неверный ethics
Неверный laws
Неверный standards
Неверный rules

 

Задание №68 Values that actually guide behavior are called:
Раздел Organizations and managers
Тема Manager: activities and style
Сложность Минимальный
Верный enacted values
Неверный shared values
Неверный ethical values
Неверный espoused values
Неверный cultural values

 

Задание №69 Values based on what people say is important to them are called:
Раздел Organizations and managers
Тема Manager: activities and style
Сложность Минимальный
Верный espoused values
Неверный enacted values
Неверный shared values
Неверный ethical values
Неверный cultural values

 

Задание №70 Values held by several people are called:
Раздел Organizational processes
Тема Communication in management
Сложность Минимальный
Верный shared values
Неверный enacted values
Неверный joint values
Неверный espoused values
Неверный ethical values

 

Задание №71 Values that society expects people to follow because they distinguish right from wrong in that society are called:
Раздел Organizational processes
Тема Communication in management
Сложность Минимальный
Верный ethical values
Неверный enacted values
Неверный joint values
Неверный espoused values
Неверный shared values

 

Задание №72 Managerial motivation includes which of the following characteristics?
Раздел Organizational processes
Тема Communication in management
Сложность Минимальный
Верный desire to exercise power
Неверный desire to blend in
Неверный desire to maintain the status quo
Неверный desire for fairness in promotion
Неверный desire to change the status quo

 

Задание №73 When call center managers spend much of their time monitoring customer calls and giving employees feedback about how to improve their dialogue with customers in the future, these managers are using __________ skills
Раздел Organizational processes
Тема Communication in management
Сложность Средний
Верный technical
Неверный situational
Неверный ethical
Неверный conceptual
Неверный human

 

Задание №74 When a manager is responsible for people across functional units, such as a manager of a manufacturing plant, they will rely less on __________ skills and more on __________ skills
Раздел Organizational processes
Тема Communication in management
Сложность Средний
Верный technical; conceptual
Неверный conceptual; technical
Неверный human; technical
Неверный conceptual; situational
Неверный technical; situational

 

Задание №75 Organization structure primarily refers to
Раздел Main functions of management
Тема Decision making
Сложность Средний
Верный how activities are coordinated and controlled
Неверный how resources are allocated
Неверный the location of departments and office space
Неверный the policy statements developed by the firm
Неверный how prices are set

 

Задание №76 The job design would be LEAST formal in a
Раздел Main functions of management
Тема Formation of organization, management structure
Сложность Средний
Верный professional bureaucracy
Неверный matrix structure
Неверный divisionalized structure
Неверный machine bureaucracy
Неверный BCG structure

 

Задание №77 The purpose of job enrichment is to
Раздел Main functions of management
Тема Formation of organization, management structure
Сложность Минимальный
Верный increase job effectiveness
Неверный increase job satisfaction of middle management
Неверный increase job efficiency
Неверный expand the number of tasks an individual can do
Неверный decrease job effectiveness

 

Задание №78 USX (formerly US Steel) has become mostly an energy company This is an example of a change in
Раздел Main functions of management
Тема Formation of organization, management structure
Сложность Минимальный
Верный mission
Неверный strategy
Неверный policy
Неверный executive
Неверный culture

 

Задание №79 Strategic planning as a broad concept consists of
Раздел Main functions of management
Тема Formation of organization, management structure
Сложность Средний
Верный strategy formulation and strategy implementation
Неверный inputs and outputs
Неверный environmental analysis and internal analysis
Неверный corporate strategy and business strategy
Неверный MIS

 

Задание №80 Early theories about how individuals make decisions were based on the concept of a(n)
Раздел Main functions of management
Тема Formation of organization, management structure
Сложность Минимальный
Верный economic man
Неверный attentive man
Неверный action man
Неверный utilitarian philosophy
Неверный bureaucratic man

 

Задание №81 One of the most helpful mechanisms for refining a spoken or written communication is called the
Раздел Main functions of management
Тема Formation of organization, management structure
Сложность Минимальный
Верный five Cís
Неверный complaint system
Неверный counseling service
Неверный grapevine
Неверный feedback

 

Задание №82 According to Herzberg, which of the following is a maintenance factor?
Раздел Main functions of management
Тема Formation of organization, management structure
Сложность Минимальный
Верный Salary
Неверный Work itself
Неверный Responsibility
Неверный Recognition
Неверный Safety

 

Задание №83 The concept of power refers to
Раздел Main functions of management
Тема Formation of organization, management structure
Сложность Средний
Верный the ability to influence the behavior of others
Неверный a relative hierarchical position in an organization
Неверный the specialized knowledge possessed by an individual
Неверный defined authority and responsibility
Неверный defined quality of production

 




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