statement that limits what a manager can or cannot do
Неверный
clear goals, familiar, easy and completely defined
Задание №128
these decisions are unique, nonrecurring, and custom made
Раздел
Organizational processes
Тема
Decision making
Сложность
Минимальный
Верный
non programmed decisions
Неверный
structured decisions
Неверный
programmed decisions
Неверный
unstructured decisions
Неверный
non-structured decisions
Задание №129
Which one of the following is not one of the five dimensions of the task environment
Раздел
Organizations and managers
Тема
Organization as system
Сложность
Минимальный
Верный
Government Standards
Неверный
Competitors
Неверный
Customers
Неверный
Suppliers
Неверный
Strategic partners
Задание №130
Before managers attempt to change the organization's culture,
Раздел
Organizations and managers
Тема
Organization as system
Сложность
Минимальный
Верный
they must understand the culture
Неверный
they should place more emphasis on growth and competitiveness
Неверный
they must protect the organization from "outsiders"
Неверный
they must eliminate resistance to change in the task environment
Неверный
they must understand the prices
Задание №131
Environmental influences on the organization can’t occur through which of the following
Раздел
Organizational processes
Тема
Decision making
Сложность
Минимальный
Верный
weather
Неверный
uncertainty
Неверный
competitive forces
Неверный
turbulence
Неверный
resources
Задание №132
Francine works at a restaurant that is known for its extra-large portions of deep-fried foods Sales in the past have been good by recently dropped dramatically as consumers indicated a preference for healthier meals Which dimension of the general environment has changed?
Раздел
Organizational processes
Тема
Communication in management
Сложность
Сложный
Верный
Sociocultural dimension
Неверный
Economic dimension
Неверный
Technological dimension
Неверный
Political-legal dimension
Неверный
Competitive dimension
Задание №133
As chief executive officer, Diane ensures that her managers conduct smooth and efficient operations and maintain the satisfaction and morale of employees Which model of organizational effectiveness does Diane follow?
Раздел
Organizations and managers
Тема
Organization as system
Сложность
Сложный
Верный
Internal process approach
Неверный
Systems resource approach
Неверный
Organizational culture approach
Неверный
Goal approach
Неверный
strategic constituencies approach
Задание №134
Which of the following best explains the difference between regulatory agencies and interest groups?
Раздел
Organizations and managers
Тема
Organization as system
Сложность
Сложный
Верный
Regulatory agencies operate in the task environment, interest groups operate in the general environment
Неверный
Regulatory agencies control competition, interest groups promote competition
Неверный
Regulatory agencies are temporary; interest groups are permanen
Неверный
Regulatory agencies are created by the government, interest groups are organized by their members
Неверный
Regulatory agencies have little power to influence organizations, interest groups have a great amount of power to influence organizations
Задание №135
Which one of the following can be detrained and managed in a number of different ways?
Раздел
Organizations and managers
Тема
Organization as system
Сложность
Минимальный
Верный
culture
Неверный
employees
Неверный
customers
Неверный
suppliers
Неверный
managers
Задание №136
written, specific, long term focus, involves shared goals
Раздел
Organizations and managers
Тема
Organization as system
Сложность
Минимальный
Верный
formal
Неверный
specific
Неверный
informal
Неверный
progress
Неверный
informal
Задание №137
what kind of planning is associated with high profits and returns on assets
Раздел
Organizations and managers
Тема
Organization as system
Сложность
Минимальный
Верный
formal
Неверный
informal
Неверный
specific
Неверный
progress
Неверный
means and ends
Задание №138
desired outcomes for individuals, groups, or entire organizations is
Раздел
Main functions of management
Тема
Planning
Сложность
Минимальный
Верный
goals
Неверный
plans
Неверный
strategic plans
Неверный
operational plans
Неверный
progress chain
Задание №139
documents that outline how goals are to be accomplished
Раздел
Main functions of management
Тема
Planning
Сложность
Минимальный
Верный
plans
Неверный
goals
Неверный
strategic plans
Неверный
operational plans
Неверный
progress chain
Задание №140
the integrated network of goals that results from establishing a clearly defined hierarchy of organizational goals is
Раздел
Organizations and managers
Тема
Organization as system
Сложность
Минимальный
Верный
means ends chain
Неверный
informal chain
Неверный
progress chain
Неверный
objective chain
Неверный
specific chain
Задание №141
bo means
Раздел
Main functions of management
Тема
Planning
Сложность
Минимальный
Верный
management by objectives
Неверный
managing bi-level plans
Неверный
monitoring basic goals
Неверный
managing broad plans
Неверный
managing broad goals
Задание №142
apply to the entire organization and establish their goals
Раздел
Main functions of management
Тема
Planning
Сложность
Минимальный
Верный
strategic plans
Неверный
well designed goals
Неверный
operational plans
Неверный
mbo
Неверный
means ends chain
Задание №143
specify the details of how the overall goals are to be acheived cover a short time period
Раздел
Main functions of management
Тема
Planning
Сложность
Минимальный
Верный
operational plans
Неверный
well designed goals
Неверный
mbo
Неверный
strategic plans
Неверный
means ends chain
Задание №144
time frames extending beyond three years
Раздел
Main functions of management
Тема
Planning
Сложность
Минимальный
Верный
long term plans
Неверный
single use plans
Неверный
directional plans
Неверный
specific plans
Неверный
short term plans
Задание №145
time frames of one year or less
Раздел
Main functions of management
Тема
Planning
Сложность
Минимальный
Верный
short term plans
Неверный
single use plans
Неверный
directional plans
Неверный
specific plans
Неверный
standing plans
Задание №146
clearly defined and leave no room for interpretation
Раздел
Main functions of management
Тема
Planning
Сложность
Минимальный
Верный
specific plans
Неверный
single use plans
Неверный
directional plans
Неверный
short term plans
Неверный
standing plans
Задание №147
flexible plans that set out general guidelines, provide focus, yet allow discretion in implementation
Раздел
Main functions of management
Тема
Planning
Сложность
Минимальный
Верный
directional plans
Неверный
single use plans
Неверный
specific plans
Неверный
long term plans
Неверный
standing plans
Задание №148
a one time plan specifically designed to meet the needs of a unique situation
Раздел
Main functions of management
Тема
Planning
Сложность
Минимальный
Верный
single use plans
Неверный
directional plans
Неверный
specific plans
Неверный
long term plans
Неверный
standing plans
Задание №149
ongoing plans that provide guidance for activities performed repeatedly
Раздел
Main functions of management
Тема
Planning
Сложность
Минимальный
Верный
standing plans
Неверный
single use plans
Неверный
directional plans
Неверный
specific plans
Неверный
short term plans
Задание №150
Within the members of the North American Free Trade Agreement, trade has _____ since the treaty was signed
Раздел
Introduction
Тема
History of management development
Сложность
Минимальный
Верный
Increased
Неверный
Decreased initially, but increased steadily
Неверный
Decreased
Неверный
Nether increased nor decreased
Неверный
Normal
Задание №151
An area in the environment that if exploited may generate high performance is called organizational:
Раздел
Organizations and managers
Тема
Organization as system
Сложность
Минимальный
Верный
Strength
Неверный
Weakness
Неверный
Opportunity
Неверный
Threat
Неверный
Profits
Задание №152
Discrepancy between existing and a desired state of affairs is called:
Раздел
Organizations and managers
Тема
Organization as system
Сложность
Минимальный
Верный
Weakness
Неверный
Opportunity
Неверный
Solution
Неверный
Problem
Неверный
Threats
Задание №153
Similar activities that are grouped together under one manager in an organization is called:
Раздел
Organizations and managers
Тема
Organization as system
Сложность
Минимальный
Верный
Unity of command
Неверный
Authority
Неверный
Unity of direction
Неверный
Order
Неверный
Task
Задание №154
Asma, a new manager at XYZ Inc primarily worries about assembling and coordinating the human, financial, physical, and other resources needed to achieve her goals Which function is Asma primarily concerned about?
Раздел
Introduction
Тема
Principle of Management
Сложность
Средний
Верный
Organizing
Неверный
Leading
Неверный
Planning
Неверный
Controlling
Неверный
Coordinating
Задание №155
The SWOT approach assesses an organization's:
Раздел
Organizations and managers
Тема
Organization as system
Сложность
Минимальный
Верный
Strengths, Weaknesses, Opportunities, Threats
Неверный
Speed, Wants, Order, Timing
Неверный
Studies, Workflows, Opportunities, Trials
Неверный
Signs, Worries, Objectives, Techniques
Неверный
Strengths, Wants, Trials, Objectives
Задание №156
The behaviorist Mary Parker Follett referred to integration as a process in which:
Раздел
Organizational processes
Тема
Leadership
Сложность
Сложный
Верный
Managers and employees work together to solve conflicts
Неверный
Managers use their directive might to solve conflicts
Неверный
Employees use their own intuition to solve conflicts
Неверный
Conflicts are ignored
Неверный
Conflicts are not ignored
Задание №157
Ali is a manager in a multinational organization He believes that the employees of the company are lazy and do not have much ambition Ali can be classed as _______ manager based on the perspectives of Douglas McGregor
Раздел
Organizational processes
Тема
Leadership
Сложность
Минимальный
Верный
Theory X
Неверный
Theory Y
Неверный
Bureaucratic
Неверный
Administrative
Неверный
Scientific
Задание №158
Which management theory focuses on managing the total organization?
Раздел
Organizational processes
Тема
Leadership
Сложность
Средний
Верный
Administrative management
Неверный
Quantitative management
Неверный
Scientific management
Неверный
Behavioral management
Неверный
Humanistic management
Задание №159
DHL represents what factor to the Kazakhstan Postal Service in its specific environment?
Раздел
Main functions of management
Тема
Planning
Сложность
Средний
Верный
Competitor
Неверный
Supplier
Неверный
Customer
Неверный
Government Agency
Неверный
Consumer
Задание №160
Amir is representing his company at the local Chamber of Commerce Annual Business Recognition luncheon He is performing which of the following managerial role?
Раздел
Main functions of management
Тема
Control in management
Сложность
Сложный
Верный
Liaison
Неверный
Figurehead
Неверный
Monitor
Неверный
Negotiation
Неверный
Control
Задание №161
Usman currently holds a management position within his company His job responsibilities include maintaining a focus toward long-term issues that may affect the company as well as developing appropriate goals to guide the organization Jim is most probably which type of manager?
Раздел
Main functions of management
Тема
Control in management
Сложность
Сложный
Верный
Top Level Manager
Неверный
Operational manager
Неверный
Middle level manager
Неверный
First line managers
Неверный
Non-manager
Задание №162
When an organization does everything that is required of it legally but nothing more It is called:
Раздел
Organizational processes
Тема
Conflict management
Сложность
Минимальный
Верный
Social obligation
Неверный
Social contribution
Неверный
Social response
Неверный
Social obstruction
Неверный
Social affect
Задание №163
It is assumed that a perfectly rational decision maker:
Раздел
Organizational processes
Тема
Decision making
Сложность
Минимальный
Верный
Would be objective and logical
Неверный
Offers inconsistent decisions
Неверный
Does not consider value maximizing as an objective
Неверный
Does not follow rational assumptions
Неверный
Follow rational assumptions
Задание №164
Which of the following is NOT a part of planning?
Раздел
Organizations and managers
Тема
Manager: activities and style
Сложность
Минимальный
Верный
conducting meetings
Неверный
setting goals
Неверный
setting objectives
Неверный
identifying ways to complete objectives
Неверный
creating departmental goals
Задание №165
PERT is an acronym for what?
Раздел
Main functions of management
Тема
Planning
Сложность
Минимальный
Верный
program evaluation and review technique
Неверный
personal effort retention training
Неверный
practical employment risk training
Неверный
personnel employment round table
Неверный
personnel employment rational threats
Задание №166
Which of the following is NOT part of a PERT chart?
Раздел
Main functions of management
Тема
Planning
Сложность
Сложный
Верный
time expected
Неверный
optimistic time
Неверный
pessimistic time
Неверный
most probable time
Неверный
least probable time
Задание №167
What theory states, «organizational change is inevitable and that organizations and people within the organizations have no other choice except following natural law?
Раздел
Introduction
Тема
History of management development
Сложность
Сложный
Верный
The Mechanistic Theory
Неверный
Hierarchy of needs theory
Неверный
The Systems Theory
Неверный
Hawthorne Effect Theory
Неверный
Maslow theory of needs
Задание №168
Which of the folowing theories argues that the effect of studying something/someone changes the effects of the study?
Раздел
Introduction
Тема
History of management development
Сложность
Сложный
Верный
Hawthorne Effect Theory
Неверный
The Mechanistic Theory
Неверный
Hierarchy of needs theory
Неверный
The Systems Theory
Неверный
Maslow theory of needs
Задание №169
Which of the following theories determines interdependence of variables?
Раздел
Introduction
Тема
History of management development
Сложность
Сложный
Верный
The Systems Theory
Неверный
The Mechanistic Theory
Неверный
Hierarchy of Needs Theory
Неверный
The Mechanistic Theory
Неверный
Maslow theory of needs
Задание №170
Which is the second stage of Maslow's Hierarchy of Needs?
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