Imagine that you are buying a ticket from London to Kyiv. Complete the dialogue with a travel agent

At the Check-in Desk

Buying a ticket

Cashier: Good morning. What can I do for you?

VM: I want to fly to London. Are there any seats available on

Wednesday, next week?

Cashier: Are you flying alone, sir?

VM: Yes.

Cashier: What class?

VM: Economy.

Cashier: Just a moment, sir… I’m afraid this flight is full. But

there are a few seats for Friday.

VM: Fine.

Cashier: What is your name, sir?

VM: Viktor Maliarchuk.

Cashier: As a rule, we sell Ukrainian citizens return rickets. You

can buy an open return.

VM: O.K. How much is it?

Cashier: It’s one thousand, one hundred and fifty-five hryvnias,

including airport taxes.

VM: May I pay in cash?

Cashier: Certainly, sir. Here you are. Flight PS501.

VM: What time is it due to depart?

Cashier: It leaves at 8.55 a.m., but you must check in one hour

prior to departure, sir.

VM: And what time does it arrive to London?

Cashier: 10.30 local time. There’s two-hour time difference, you

know.

VM: Thank you very much.

Mr Maliarchuk has come to the airport. He is at the check-in desk now.

Clerk: Hello. Can I see your passport and ticket, please?

VM: Here you are.

Clerk: Thank you. Do you have just this one case?

VM: Yes.

Clerk: Do you have any hand luggage?

VM: Just this one bag.

Clerk: Would you like smoking or non-smoking?

VM: Non-smoking, please.

Clerk: Right. Here is your ticket and a boarding card.

VM: Thanks.

Clerk: Your flight will board at gate 14 in about an hour’s time.

Have a good trip.

VM: Thanks. Bye.

4. Read the information and be ready to do a lexical exercise:

Travel, journey or trip?

The general activity of moving from place to place is travel. E.g.: He came home after years of foreign travel.

If a person moves from place to place over a period of time we speak of travels. E.g.: Did you go to Rome during your travels?

A journey is the time spent and the distance covered is going from one particular place to another. E.g.: It was a long journey by train.

A trip is a short journey, especially for pleasure or for a particular purpose. E.g.: I think, I’ll take a trip to see him. He is going to have a business trip to Japan.

(from Longman Dictionary of Contemporary English)

Complete the sentences with the words TRAVEL, TRIP, JOURNEY:

1. Thank you for visiting us, and have a safe …… home.

2. How was your …… to London last weekend? Did you have a good time?

3. When we were in London, we went on a sightseeing …… round the city.

4. I …… a lot for my business deals.

5. How many business …… do you make every year, on average?

6. How long does the …… to Brighton take by train?

7. It was a very long ……, because there was a lot of traffic on the road.

TA: Good afternoon. Can I help you?

You: (Привітайтесь. Запитайте, чи можна купити 1 квиток

економічного класу до Києва на вівторок 7 жовтня).

TA: Let me see… I’m very sorry sir. There are no seats left for

Kyiv on Tuesday.

You: (Запитайте, чи залишились ще квитки на той самий

рейс на середу).

TA: Just a minute sir… Yes. There are some seats left for

Wednesday.

You: (Скажіть, що середа вас влаштовує. Запитайте про

ціну квитка).

TA: It’s 198 pounds, sir, including airport taxes…Here you are.

You: (Запитайте про номер рейсу, час відбуття в Київ.

Подякуйте.).

6. Match the words:

1. visa a) cheques

2. foreign b) department

3. insurance c) licence

4. driving d) documents

5. credit e) ticket

6. travel f) agent

7. plane g) rental company

8. traveller’s h) currency

9. car i) card

7. Complete each sentence 1-8 with an ending a-h:

1. Please take a seat until

2. They won’t accept out order unless

3. Helen wants to see you before

4. You won’t see Helen. By the time she arrives

5. As soon as Helen arrives

6. I can’t wait! This time next week I’ll

7. Ill have a suntan next time we meet! I’ll

8. Sorry about this. In a few minutes I’ll

a) you leave

b) Dr Rihal is ready to see you

c) you’ll have left

d) we give a bank guarantee

e) have finished and we can talk

f) I’ll ask her to phone you

g) Have just come back from Greece

h) Be lying on a beach in Greece.

9. Peter Eliot is welcoming Bob Watson, a visitor from Toronto, Canada. Read the conversation. What question do you think they asked?

Peter: Watson? How do you do.

Mr Watson: How do you do, Mr Eliot.

Peter: Do come into my office. Did you have any problems

finding us?

Mr Watson: No, none at all. I walked there. My hotel is only a few

minutes away.

Peter: Oh, really? Which (1)…………………………………...?

Mr Watson: I’m staying at The Garrick. It’s in King Street. Do you

know it?

Peter: I know the name. What (2)…………………………….?

Mr Watson: Oh, it’s very pleasant. I always stay there when I

come to London. I like the fact that it’s small and friendly.

Peter: How often (3)…………………………………………….?

Mr Watson: Quite often. Four or five times a year. What about

you? (4)…………………………………………………..?

Peter: Yes, I do quite a lot of travelling – mostly in Europe,

but I go to Canada and the States as well – about two

or three times a year.

Mr Watson: That’s interesting. (5)…………………………………...?

Peter: No, I’ve never been to Toronto, but I had a wonderful

holiday on Vancouver Island not long ago.

Mr Watson: Really? That’s where I was born. I lived there until I

was twenty.

10. Complete these conversations. Use the phrases in the box:

Fine. I’ll pay by Visa, then.

For one night.

I’d like to book a single room.

Do you accept Visa cards?

For Tuesday 5 May.

I’d like to pay my bill, please.

Could you give me an early morning call?

You have a reservation for me.

Receptionist: Riverside Hotel. Good afternoon. How can I help you?

Caller: Hello. (1)……………………………………………….

Receptionist: Yes, certainly. When is that for?

Caller: (2)………………………………………………………

Receptionist: And for how long?

Caller: (3)………………………………………………………

Receptionist: One night. Could I have your name, please,

madam?

Caller: Yes, it’s Helen Barnes.

Receptionist: Fine. I’ll reserve the room for you right now.

Caller: Thank you very much.

Guest: Hello. My name is Helen Barnes.(4)…………………

Receptionist: Oh, yes. Good evening Mrs Barnes. Welcome to the

Riverside Hotel. Could you fill in this form, please?

Guest: Sure.

Receptionist: Please, could you sign here? Thank you. Here’s

your key.

Guest: Thanks. (5)……………………………………………...

Receptionist: Yes, of course. At what time?

Guest: At 6.15, please.

Guest: Good morning. (6)……………………………………

Receptionist: Certainly, madam. Just a moment, please. Did you

have anything from the mini-bar?

Guest: No, nothing.

Receptionist: Fine. Here’s your bill.

Guest: Thank you.

Receptionist: How would you like to pay?

Guest: (7)……………………………………………………….

Receptionist: Yes, we do.

Guest: (8)……………………………………………………….

11. Complete the air travel announcements. Use the words in the box:

passport control hand-luggage

boarding cards upright position

overhead locker life-jacket

safety instructions landing cards

trolley seat-belt

duty-free rows

passengers window seats

1. We are now ready to board. Would passengers in (1) rows 8 to 15 board first. Please have your (2)……………………….. ready.

2. For your safety, please put your (3)……………………… in the (4) ………… above your seat.

3. In case of emergency, your (5)……………………………. is located under your seat. Please read he (6)………………… in the seat pocket in front of you.

4. If you’d like to buy any (7)………………………. Items, we are now offering goods from the duty-free (8)…………………….

5. The cabin crew are giving out (9)……………………….. at the moment. If you are not an EU citizen, please make sure you complete one of these forms for (10)………………………….

6. We’ll be landing in a few minutes, and the (11)………………….. sign is now on. Please could you return to your seats and put them in the (12)………………….

7. It’s a fine morning, so (13)………………………….in (14)……………… on the right side of the aircraft will have a good view of the city.

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