Warm up. Lesson 3. Telephone arrangements

Lesson 3. Telephone arrangements

Make presentations.

Project work

I. Follow up the message you have read before in the Listening section. You are Mandeep, and you have to send an email to the head of Logistics, Lee Pheng, reporting all of the information from the call.

Writing

II. Write an essay on the following problems:

1.Mobiles “should have health warning”

2. Are mobile phones a health hazard?

“Mobile telephones have become very popular nowadays. However, some people say that their use should be restricted.”

What can you say for and against a mobile telephone?

Use the following plan:

1. Introduction (state the problem)

2. Arguments “for”.

3. Arguments “against”.

4. Conclusion.

Resources recommended:

http://ezinearticles.com/?Uses-of-Mobile-Phones-in-Our-Day-to-Day-Life-are-Just-Expanding-Day-by-Day&id=414943

http://www.rifcomobile.com/articles/how-mobile-phone-make-our-life-different

http://www.guardian.co.uk/science/2003/jun/23/sciencenews.newmedia

http://bouteiller.wordpress.com/2008/05/07/the-advantages-and-disadvantages-of-mobile-phone/

I. What are some problems that irritate you when telephoning? Look at the list of complaints. Put them in order from 1 to 5 (5 being the most irritating).

· waiting on hold for too long

· not being get through

· not being able to see facial expressions

· having to repeat the same information to different people

· talking to rude operators

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