Conversation 2

Conversation 1

II. Listen to the conversations once again and check you found the ten mistakes.

I. Listen to the conversation of a guest in a hotel. Find five mistakes in the following sentences.

Listening

IV. Imagine you are checking out of the hotel.

Receptionist: Good morning. May I help you?

You: ________________________________________________

Receptionist: One moment, please, sir. Here’s your bill. Would you like to check and see if the amount is correct?

You: ________________________________________________

Receptionist: That’s for the phone calls you made from your room.

You: ________________________________________________

Receptionist: Certainly. May I have your passport, please?

You: ________________________________________________

Receptionist: Could you sign each cheque here for me?

You: ________________________________________________

Receptionist: Here are your receipt and your change, sir. Thank you.

You: ________________________________________________

Guest: Good night. I have a reservation.

Receptionist: Good evening. What name is it, please?

Guest: Carbalho, Paolo Carbalho.

Receptionist:How long are you staying, Mr. Carbalho?

Guest: I’m staying during two nights.

Receptionist:OK. You are in the room 312 on the third floor. Here’s your key card.

Guest: How this works?

Receptionist:Well, once you’ve opened the door, you have to insert it into the slot in the wall to turn on the electricity in your room.

Guest: Right. And does it also activate the air-conditioning?

Receptionist:Yes. The air-conditioning comes on as soon as you put the card in the slot.

Guest: Fine. You think could you give me a wake-up call tomorrow morning?

Receptionist:Yes, certainly. What time?

Guest: At 7 o’clock, please.

Receptionist:Of course.

Guest: And what time is breakfast?

Receptionist:Breakfast is served from 7 to 10, and lunch from 12 until 2.

Guest: Right.

Receptionist:Do you need any help with your luggage?

Guest: No, it’s all right thanks. I can manage. Could you tell me where is the lift?

Receptionist:Yes, it’s just at the end of the passageway. Enjoy your stay at the Imperial Hotel, Mr. Carbalho.

Guest: Good morning. I like check out, please.

Receptionist:Good morning, Mr. Carbalho. Did you enjoy your stay?

Guest: Yes, the room was very comfortable. I’m afraid I have problem with the remote control for the television, though. It fell in the bath last night while I was getting out, and it doesn’t appear to be working now. I’m terribly sorry.

Receptionist: Don’t worry, Mr. Carbalho. We’ll sort it out. Thank you for telling us. Did you have anything from the minibar?

Guest: Yes. I had one bottle of mineral water and any beer.

Receptionist: How many bottles?

Guest: Just one. And I also made two telephone calls to Lisbon.

Receptionist: Right. I’ll just add that to your bill. That’s €354.25, please.

Guest: I pay by American Express?

Receptionist: Yes, of course.

Guest: Here’s my card.

Receptionist: Thank you. Could you sign here, please?

Guest: Of course. Would it be OK my bags here? My plane doesn’t leave until later this afternoon, and I want to do a bit of shopping before I leave Ljubljana.

Receptionist: Yes, certainly. Just bring them into the office, and you can leave them as long as you like.

Guest: Thank you. I’ll be back at about 3 o’clock to pick them up.

Business One: One, Oxford University Press

Дата добавления: 2014-12-27