Lesson 1. Business Letter Writing

Unit XII. BUSINESS CORRESPONDENCE

Study the format of a business letter, learn types of business letters and rules of writing business correspondence, compare English and British business letter styles and practice business letter writing with final step of making a deal.

Warm up

I. Peter Drucker, the father of the science of office management, says, “As soon as you take one step up the career ladder your effectiveness depends on your ability to communicate your thoughts in writing and in speaking.”

How do you understand this statement? Do you agree with it?

II. Is business letter different from an ordinary letter? How?

Complete this list:

- business letter is formal;

- it has a standard format, etc.

III. What are the reasons of writing business letters? Choose the most appropriate:

- to inform readers of specific information, to ask about health, to create proposals for clients, make an arrangement, tell about birthday party, request a price list, thank someone for a advice, or apply for a job, etc.

IV. Find a situation to illustrate the following types of letters or just give definitions of them: cover letter, letter of congratulation, urgent telegram, inquiry letter, order-letter, letter of introduction, remittance, dead letter, claim letter, letter of guarantee, registered letter, receipt.

Дата добавления: 2014-12-27