Business dialogue on the phone

TEST 1

TESTS

PART II

MAKING AN APPOINTMENT

Dialogue 12

Part 2

Speaking on the phone

- Hello, Dave! How`s life? What about going to the cinema tomorrow?

- Hm, tomorrow? Let me think. At what time?
- At 12 o`clock sharp.

- I'm sorry, I can't have it at 12 o`clock. I've got something else planned.
- Well, is 3 p.m. OK?
- Yeah, that’s fine with me.
- Right, I look forward to seeing you.
- Yes, see you soon.

- Mr. Taylor, this is Brian May. I'm phoning to ask you if it would be possible for us to meet?
- Yes, sure. I would be pleased to meet you.
Why don’t we fix an appointment right now?
- Would Tuesday evening suit you?
- Tuesday evening? Just a moment, I need to check my diary.
No, I'm sorry. I have another meeting at this time. And shall we say Tuesday afternoon?
- Tuesday afternoon? Yes, that` s fine. I'm looking forward to meeting you.

The words to be introduced and checked by the teacher:

appointment – свидание, условленная встреча

to suit - подходить, соответствовать, удовлетворять требованиям, устраивать

diary – дневник, ежедневник

to look forward - ожидать с нетерпением

- Welcome back everybody! In this Session we're going to take a look at some of the vocabulary we used in Session 2. To start with, can you remember what Session 2 was all about?

- Yes, that's right. It was all about the job I do every day. I expect you recall that I work for a financial company as a financial advisor. In other words I help people with investing their money. My clients contact our office via e-mail or phone and then we make an appointment.

- You arrange an appointment with another person because you want to meet or see them. The two things that are important for an appointment are the time and the place. You say for example: Let's meet next Monday at 10 o'clock.

- Another word that is very similar in meaning to appointment is the word ‘date’.

- A date is usually a private meeting with another person.

- So, when you say: I've got a date with my boss, it means you are going to see your boss privately.

- Possibly you also know the expression ‘blind date’, which is a rendezvous with a person you have never seen before and you are meeting the one for the first time.

The words to be introduced and checked by the teacher:

appointment – свидание, условленная встреча

to make an appointment - назначить встречу, договориться о встрече

session - заседание, собрание, совещание

to recall - вспоминать; воскрешать (в памяти)

advisor = adviser - советник, консультант

via – лат. посредством чего-л., с помощью чего-л.

date – разг. свидание

blind date – амер.; разг. свидание с незнакомым человеком

rendezvous - свидание, встреча

Заполните пропуски подходящими вариантами. 1. Bob: Do you ......... if I use your phone to call my wife?

(a) value

(b) worry

(c) mind

(d) allow

2. Bill: Sure. Would you ......... use my cell phone or the one in my office?

(a) rather

(b) prefer

(c) like

(d) take

3. Bob: The one in your office is fine. Do I need to ......... anything special to get out of the building?

(a) press

(b) press down

(c) press on

(d) dial

4. Bill: Yes. You ......... dial 9 and then your number.

(a) should

(b) could

(c) would

(d) shall

5. Bob: If another call comes in a while I'm on the phone, should I put my wife on ......... and take it?

(a) wait

(b) hold

(c) hope

(d) the side

6. Bill: No, that's all right. If you don't answer it will just go through to my ......... and I can call them back later.

(a) answering machine

(b) voicemail

(c) voice-recoder

(d) e-mail

7. Bob picked up the ......... and dialed 9 then his home number.

(a) catcher

(b) tuner

(c) phone

(d) receiver

8. Bill straightened up the office, pretending not to listen to Bob's ......... of the conversation with his wife.

(a) end

(b) part

(c) words

(d) half

9. Finally Bob ..........

(a) stopped

(b) finished

(c) hung up

(d) hung over

10. Bill: I couldn't help but ......... you're having chicken for dinner tonight. Can I come over?

(a) overhear

(b) hear

(c) listen

(d) understand

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