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Communication spheres of translators




Non-verbal communication

The most basic form of communication is non­-verbal. Non-verbal communication is the act of exchanging information using non-linguistic signals like gestures, sign language, facial expressions and body language, without the use of words. It is believed that over 55% of face-to-face communication is non-verbal.

Non-Verbal Communication includes body language, gestures, clothing, conformity with customs and norms. We use non-verbal cues to express our feelings. Much of the “emotional meaning” we take from other people is found in the person’s facial expressions and tone of voice, comparatively little is taken from what the person actually says.

Communication of translators covers two main spheres: Social and Organizational. Thus, translators participate in social and business talks (Social and Workplace situations).

In the social sphere of communication translators communicate with other people, businesspersons and foreign partners, but they don’t solve any business problems. Social talk goes around different topics (personal, social, political, sporting) not relating to professional tasks. The atmosphere is relaxed; the talk is informal, not binding. Social talk can be held in pairs and in small groups.

Translator’s Social situations (Social talks): Socializing

Meeting people and seeing them off

Small talk (Socializing in the intervals of meetings and other business events)

Corporate parties

Dining, Business lunch

Visiting colleagues at home

Sport events,

Sightseeing

Business trips

Entertaining overseas VIPs and visitors (including family members).

In the organizational sphere translators communicate with co-workers and business partners in the workplace. It is business communication, whichincludes all communication that occurs in a business context, in organizational settings. Business Communication is used in the workplace and focuses on the language and skills needed for typical business communication such as presentations, negotiations, meetings, correspondence, etc.

Business communication is verbal interaction of partners, which is realized in the written or spoken form within the official business style. The main goal of business communication is achieving of agreement, co-ordination, solving of certain professional tasks and problems. Business Communication is used to promote a product, service, or organisation – with the objective of making a sale.
The business sphere is characterized by a clear role differentiation, by choice of subjects and problems to be discussed. The communication style is official, formal. People have a feeling of participation and responsibility for solving of problems.

Translator’s Workplace situations (Business talks). Translators work in different business environments and participate in business situations at work:

Official visits

Receiving delegations

Receptions

Meetings

Academic seminars

International conferences

(International) negotiations

Presentations

Exhibitions and fairs

Interviews

Telephone (courtesy) calls

Interpersonal communication with superiors, colleagues, business partners.

 




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