VII. Match the sentences with their responses

A VISIT TO A HOTEL

Tip, in advance, comfortable, chamber-maid, wrong, tourist, suitcases, reception

VI. Insert the missing words

We stayed in the Carlton Hotel for three days in July, but I booked our room three months ………, i. e. in April, because July is the middle of the …….. season. When we arrived we checked in at ……., then the porter carried our ………. up to our room. I gave him a small ………… — about 50p, I think. The staff were very friendly — we had a very nice …….. (the woman who cleans the room) — and the room was very ………. The only problem we had, in fact, was with the shower which didn't work very well. (You could also say 'There was something …….. with the shower'.)

1.	Could you call me a taxi to the airport, please?	a.	That’s for laundry service.
2.	Oh, right. Do you accept American Express?	b.	Certainly, sir. Are you leaving?
3.	Hello. Can I have my bill, please?	c.	Yes, sir, that’s fine.
4.	Yes. What is this $50 for?	d.	Certainly, sir. Have a good flight. Thank you for staying at our hotel. Welcome back.

VIII. Choose the correct words/phrases to complete the conversations with the hotel reception clerk:

Hotel clerk: We have you booked in room № 303.

You: Would it be ________________ see the room?

a). first b). allow c). possible

Hotel clerk: Of course, it's upstairs to your right. Here's the key.

(You look at the first room)

Hotel clerk: So, do you like the room?

You:. Well, it's a little dark. Do you have any that are ________________?

a). darker b). brighter c). sunshine

Hotel clerk: Yes, we do have one, but it faces the street, so it's a little noisy.

You: Could I ________________ at that one?

a). make a look b). take a see c). take a look

Hotel clerk: Of course. It's room # 305 and it's upstairs to your left. Here's the key.

(Y ou look at the other room)

You: That room is perfect. I'll ________________.

a). take it b). hold it c). grab it

Hotel clerk: That'll be €120.

You: I have to pay ________________?

a). front b). upfront c). in advance

Hotel clerk: Yes, that's our policy.

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