Vocabulary Practice

Comprehension Questions

Active Vocabulary

relationship	взаимоотношение
to hold a position	занимать должность
organization structure	организационная структура
level	уровень
sales manager	управляющий по торговле и маркетингу
salesman	продавец, торговец
to have direct authority over smb.	иметь прямую власть над кем-либо
staff	штат
to give orders	отдавать приказы
to take orders	принимать приказы
a line department	линейный отдел (имеющий непосредственное отношение к конечному продукту)
staff department	штабной отдел (не имеющий отношения к производству, но его обслуживающий)
to be tied in with the company product	иметь отношение к конечному продукту
complex	сложный

1. What does the organization structure mean?

2. What does the organization structure provide?

3. What is historically the oldest type of organization structure?

4. In what position is a sales manager in attitude a vice president of marketing and a salesman?

5. What is the difference between line and staff departments?

6. Why is an advertising department or a credit department considered staff structure rather than line structure?

Choose the necessary word and put it in the sentence.

1. Organization structure shows … between each position and positions above and below.	a. relationship
2. A sales manager has direct … over a salesman.	b. hold a position
3. As a rule a... usually does not give orders to other departments.	c. authority
4. When the business gets more … there is a need for staff departments.	d. complex
5. My friend … of sales manager.	e. task
6. The … of staff departments is to do different services.	f. line department
7. My friend works in a … he is responsible for the company product.	g. staff department

Dialogue

Peggy Forman is talking with Jeff Downing, another administrative assistant in her company.

Jeff	How are you today, Peggy?
Peggy	Oh, fine, thanks.
Jeff	Glad to hear that. By the way, are you familiar with the organizational chart for the company?
Peggy	No, I am not. What is it like actually?
Jeff	Well, the chart shows how the employees are divided into groups. It gives one an overview of the chain of command in the company.
Peggy	I see. The positions can be line and staff ones.
Jeff	Yes, the subject is not new for you. What else do you know about it?
Peggy	As far as I know, a worker in a line position receives orders from his immediate superior.
Jeff	Exactly, that's the line chain of command.
Peggy	A worker in a staff position reports directly to a line worker but he neither gives nor receives orders from line workers. Am I right?
Jeff	Yes, you are. But someone may have line authority over people in his department and not be considered a line administrator.
Peggy	How can it be?
Jeff	That's possible when a whole department is a staff department. For example, in our company the head of the credit department or the personnel department can hardly ever be president of the company.
Peggy	And what do the people in staff departments do, how is their work different?
Jeff	Well, they are usually busy with services and they could do the same service for any company. So they are not in the line.
Peggy	It seems to be rather complicated.
Jeff	It only seems so. I think the chart should help.
Peggy	Oh, sure. But, Jeff, would you explain to me what span of control is?
Jeff	Oh, span of control refers to the number of people whom one manages directly.
Peggy	Can you give me an example?
Jeff	Well, the President of our company directly manages the Vice President of Production, the Vice President of Marketing and the Comptroller. Thus, his span of control includes three people.
Peggy	Yes, now I see. Thank you for your help.
Jeff	Not at all. Why don't we go to the coffee stall and have snack together?

Дата добавления: 2017-01-14