Peers and Subordinates

People in the Office Environment

Some research says that 40% of new management hires fail in their first jobs. The key reason for their failure is their inability to build good relationships with peers and subordinates. The following principles can be utilized by office employees to show proper etiquette in the work environment.

Be polite, pleasant and courteous. Be courteous and thoughtful to the people around you, regardless of the situation. Address conflict as situation-related, rather than person-related.

Be timely. Arrive to work and meetings on time. Complete work assignments on time.

Understand the unwritten rules of business.

Appear as professional as possible. Being well groomed and clean is essential.

Adopt a can-do attitude. Those who accept challenges and display creativity are valuable.

Be flexible. By remaining flexible and implementing change you gain a reputation as a cooperative employee.

Speak well of your coworkers and always give credit to everyone who made a contribution to a project or event.

Be thoughtful. Send cards or letters for birthdays or congratulations of promotions or other events, send flowers for engagements, weddings or in condolence for the death of a loved one or family member. People will remember your kindness, probably much longer than you will.

It is important to treat everyone on the business ladder with equal respect. You never know when someone in a lower position than yourself might be able to do you a favor. Or maybe one of your subordinates will get a promotion and end up as your boss one day. How you treat him or her now might determine how you are treated in the future.

Talk and visit with people. Don’t differentiate by position or standing within the company. Secretaries and janitorial staff actually have tremendous power to help or hinder your career. Make it a point to meet them and show your appreciation.

Keep notes on people. They help you create a “people database” with names, addresses, phone numbers, birthdays, spouse and children’s names.

Дата добавления: 2014-11-20