Exercise 30. Read the text describing warehouse areas and label the areas with words from the list

sortation, marshalling and dispatch, receiving, collation and value-added services, back-up storage, order picking

First of all, there is the _________ area. That’s where all incoming goods arrive and documentation is checked and recorded. Goods are often unpacked or repacked here to make their format more suitable for warehouse handling.

The ________ area holds most of our warehouse inventory.

In the _______ area the goods are selected in the right quantities, that means the quantities required by the customer. Here we also break bulk. That means, for example, after receiving goods in large quantities (e.g. pallets), we need to pack them in smaller separate units for the customer.

In the _________ area we deal with smaller order sizes. Sometimes several orders have been batched together to simplify the picking process and now need to be sorted down to individual orders.

After picking, the goods are consolidated and made ready for dispatch. Depending on the customer’s requirements the goods may be packed into cartons or cases or they are wrapped (i.e. stretch-wrapping or shrink-wrapping). Some warehouses also provide special services such as labelling. This part of warehouse operations is called _________.

The final stage in warehouse operations is the ________ area. The goods are brought together to form vehicle loads and are then loaded onto vehicles for onward dispatch.

Exercise 31. Match the warehouse areas (1–5) to the activities that take place in them (a–f).

1 dispatch

2 collation

3 reserve storage

4 order picking and sortation

5 receiving

a goods are brought together for loading and transport

b where the goods are kept until required

c the goods are selected and put together in the units required by the

customer

d complete orders are packed and wrapped

e the goods are prepared for warehouse operations

Exercise 32. Match the verbs (1–8) from the text in exercise 22 to the correct definitions (a–h).

1 label

2 repack

3 handle

4 select

5 batch

6 sort

7 wrap

8 load

a put goods on a pallet or vehicle

b provide specific information on the product itself or the

packaging

c deal with

d pick or choose

e put several things togather

f pack in special material for protection

g put into new units or formats

h arrange in a special way or order

THE PASSIVE

When describing processes, the passive voice is often used with modal verbs such as can, must, may, should, etc. The forks can be raised by a simple pump action. This system must be fitted with detectors. Or we can use the passive in other tenses e.g. the present perfect tense. After the goods have been checked, they go into back-up storage. The unloading has been completed.

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