Exercise 18. Choose the correct words to complete these sentences

1. The documents stated the wrong quantities. As a reason/result/cause, the shipment was not accepted at the warehouse.

2. The delay was found/noticed/caused by an accident on the motorway.

3. When I spoke to the logistics manager, it noticed/saw/turned out that they had used different packing material.

4. Unfortunately, we are unable to deliver the consignment due to/because/so technical problems in our warehouse.

5. Although/In spite of/But the delay, the delivery will still arrive on time.

6. What is the cause/reason/result for this delay?

Exercise 19. You are a freight forwarder. Call your partner to inform him/her about a delivery delay. Use phrases from this unit.

Partner A File 04 p. 173

Partner B File 09 p. 174

Exercise 20. There are six mistakes in this email. Can you correct them?

ADVICE OF SHIPMENT

When dealing with shipments to customers, it is common practice to advise them that a shipment has been sent. Often details on departure and arrival times, order numbers, and documents are given. We are pleased to inform you that order has been dispatched by truck today. Order №3012 has been dispatched by flight BA2379 today. We are pleased to advise that your order №23/1346 was shipped on board the vessel “Ocean Line”. The consignment is due to arrive in Sydney on August 25^th. The above order has been handed over to our forwarding agents today. The consignment will be delivered to your warehouse in Brussels.

Exercise 21. Write a similar email informing a customer about dispatch. Include the following information: 1. The order number. 2. When the consignment was sent. 3. How the consignment was shipped (road, air, rail, sea). 4. Where it will be delivered. 5. When it will arrive at the customer’s site.

Exercise 22. Match the words (1–5) with the pictures (a–e).

1. bale

2. chest

3. barrel/cask

4. drum

5. crate

a b c

d e

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