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UKRAINE. Leaving a message on an answer phone
Leaving a message on an answer phone
Good morning. Can I have extension 321, please?
No, I’m sorry, it isn’t. She’s just gone out. Can I take a message? She’ll be back in a minute.
Hi, Annie. This is er … Pete here. Pete Nealy. Er… I need to speak to you about your next weekend. Can you give me a ring? Erm… I’m not at home, by the way It’s ten o’clock now and I’ll be here all morning, er… until two o’clock. Yes, thanks. Bye.
Thank you very much. Frank? It’s me, Diana.
Yes, please. This is Pam Haddon. He rang me earlier and left a message on my answer phone and I’m returning his call. Can you tell him I’m back in my office now?
Yes, please. I’m sure she’s got my number but I’ll give it to you again, just in case. It’s 019245611718.
II. Decide which of the dialogues above sound more like business calls?
6. Read / listen to 3 telephone conversations and say:
– who is speaking to who;
– what about;
– how well they know each other.
1. Hello, 52902.
– Hello, Peter. This is John.
– Hi, John. How are you?
– Fine, thanks. And you?
– All right. Did you have a nice weekend? You went to __________ didn’t you?
– Yes we went to see some friends who live in the country. It was lovely. We had a good time!
– Oh, good.
– Peter, could you do me a favour. I’m playing a squash tonight, but my racket’s broken. Could I borrow yours?
– Sure. That’s fine.
– Thanks a lot. Can I get in half an hour, that’s OK?
– Yes. I’ll be in.
2. – Hello, International School of English.
– Hello. Could I speak to Ann Baker, please?
– Hold on. I’ll connect you.
– Hello! Can I speak to Ann Baker, please?
– Ah, hello. I saw your advertisement about English classes in the magazine. Could you send me some information, please?
– Certainly. Can I just take some details? Could you give me your name and address, please?
3. – Hello. 755997?
– Hello. Is that Mike?
– No, I’m afraid, he is out at the moment. Can I take a message?
– Yes, please. Can you say that Joe phoned and I’ll try again later? Do you know what time he’ll be back?
– In about an hour I think.
– Thanks, Good-bye.
1. It can be difficult to leave a message on an answer phone! You have to think quickly and speak clearly, and you have to pretend that you’re talking to a person, but of course you’re talking to a machine.
2. Work in pairs. Your teacher will give you role cards. Act out a telephone conversation.
1. Test your knowledge about Ukraine. Finish the sentences:
1) The word “Ukraine” means …
a) borderland c) the country of many rains
b) steppe d) the land of Cossacks
2) The third longest river in Europe is …
a) the Desna c) the Dnieper
b) the Danube d) the Bug
3) Kyivan Rus was established …
a) 2000 years ago c) in the 1st century B.C.
b) in the 9th century d) in the 5th century
4) The highest body of the legislative power in Ukraine is …
a) the President c) the Prime Minister
b) Verhovna Rada d) the Constitutional Court
5) The first university in Ukraine was opened in …
a) Kyiv c) Odessa
b) Kharkiv d) Lviv
6) The second largest city of Ukraine after Kyiv is …
a) Kharkiv c) Donetsk
b) Odessa d) Dnipropetrovsk
7) The founder of the modern Ukrainian literature was …
a) Hryhory Kvitka-Osnovyanenko c) Ivan Kotlyarevsky
b) Taras Shevchenko d) Panas Myrny
8) The Nobel Prize laureates who lived and worked in Ukraine were …
a) V. Vernadsky and B. Paton c) L. Landau and I. Mechnikov
b) S. Lebedev and I. Kurchatov d) M. Barabashov and S. Korolyov
9) Ukraine is a Christian country and most believers belong to …
a) the Catholic Church c) the Orthodox Church
b) the Greek Catholic Church d) the Evangelic Church
10) The biggest seaport in Ukraine is …
a) Yalta c) Mikolaiv
b) Odessa d) Sebastopol
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