Unit 3. Management

1. Remember the words:

- position

- personnel office

- employer

- employee

- personal characteristic

- to make hiring and firing

- employment agency

- applicant

- to advertise

2. Find the equivalents:

1. to set objectives a два види характеристики

2. to delegate authority b оцінювати за інтерв’ю

3. to work under pressure c бути компетентним

4. red-tape d відповідати посаді

5. to be competent e працювати під тиском

6. to be suitable for the position f бюрократичний

7. two sets of qualifications g ставити цілі

8. to evaluate through interviews h розподіляти обов’язки

3. Read and translate the text:

Management is a process of managing people. Any manager has got some functions. For example, he makes a lot of important decisions. He sets objectives, coordinates work, delegates authority, makes hiring, firing and just general leading. It is evident that making careful decisions is the basis of good management. In fact there is no difference between the words an executive, a manager and an administrator. These words are interchangeable. In many companies the top officers are called administrators. The next group – the heads of major departments, the vice presidents. Any organization has a number of positions and some people have more authority than others. Where and how a manager can hire a qualified employee?

A manager has several options to consider when he wants to hire a new employee. First of all he may look within his own company. But if he can’t find anybody suitable for the position he has to look outside the company. If there is a personnel office in the company, he can ask them to help him to find a qualified applicant. The employer can also use other valuable sources, for example, employment agencies, consulting firms, placement offices and professional societies. He can also advertise in a newspaper or in a magazine and request candidates to send in resumes. The employer has two sets of qualifications to consider if he wants to choose from among the applicants. He must consider both professional qualifications and personal characteristics. A candidate’s education, experience and skills are included in his professional qualifications. These can be listed on a resume. Personal characteristics or personally traits can be evaluated through interviews.

4. Answer the following questions:

1. What functions has an executive got?

2. What does it mean to be a competent manager?

3. What service does a personnel office provide?

4. What way can a new employee be found in outside a company?

5. What qualifications does an employer consider choosing an employee?

6. What is ment by “professional qualifications” for a job?

5. Explain the word building:

to execute – executor – execution – executive

to manage – manager – management – managerial

to administrate – administrator – administration – administrative

to delegate – delegation

author – authority – to authorize – authorized

to coordinate – coordinator – coordination

to lead – leader – leading – leadership

to differ – difference – different

to change – changing – changeable – interchangeable

to organize – organization – organizational

person – personal – personnel – personnel office

6. Give English equivalents:

Менеджер, наймач, працівник, відділ кадрів, кандидат (на посаду), агенція по найму, консалтингова фірма, робочий досвід.

7. Give Ukrainian equivalents:

Personnel office, agency, consulting firm, employer, employee, applicant, to advertise, candidate, resume, qualification.

8. Choose the necessary word and fill in the blanks:

ADVERTISE RESUME PERSONAL APPLICANTS PERSONNEL OFFICE QUALIFICATION AGENCY EMPLOYEE

1. We are going to interview three... for the position.

2. If you need applicants for this position,... in a special section of the local newspaper.

3. Personnel office will help you to find a new....

4. All the information about the staff of the firm can be found in....

5. She has a good... for the position: a college degree, good work experience.

6. I want to find a new secretary, so I’ll call an employment....

7. If you are an applicant for the position, you have to write your....

8. Don’t ask him... questions, it will be impolite.

9. Translate into Ukrainian:

1. They ought to talk about the functions of an executive.

2. A manager ought to make careful decisions.

3. An executive must be very competent.

4. A vice president has to decide on hiring, firing, vacation, hours.

5. The board of directors ought to plan objectives and changes.

6. They ought to have meeting with the head of department.

7. We are accustomed to having unlimited liability.

8. He is accustomed to delegating authority.

9. They are accustomed to firing and hiring.

10. She is accustomed to working as the head of department.

11. You are accustomed to working under pressure.

12. The executive is accustomed to making decisions.

10. Translate into English:

1. Його посада в компанії дуже важлива.

2. Менеджер ставить мету, приймає на роботу, звільнює.

3. Їй не до вподоби працювати під тиском.

4. Я звик до бюрократичної роботи.

5. Менеджер повинен бути компетентним.

6. Керівник цієї групи – дуже талановита людина.

7. Нам потрібно найняти нового службовця.

8. Розташуйте рекламу в газеті.

9. Це керівник з багатим досвідом.

10. ми повинні розглянути два види характеристик.

11. Кандидати на посаду повинні надіслати резюме.

12. Ви знайдете усю інформацію у відділі кадрів.

13. Зверніться до агенції по найму.

14. Наймачу слід звернутися до консультаційної фірми.

11. Read the dialogue, role-play it:

Anna is having lunch with her sister Barbara. Anna has just accepted a position as an Administrative Assistant. Her boss is an executive in a firm that manufactures heavy machinery used in construction.

Barbara: You’ve got a new job, Anna. My congratulations.

Anna: Tanks, Barbara.

Barbara: Tell me a few words about your boss. What does he do?

Anna: Well, he is one of the vice-presidents of the company, so he is rather important. He is an executive.

Barbara: Do you know the difference between an executive, a manager and an administrator?

Anna: I am afraid I can hardly tell you the difference. I think these words are interchangeable and they really aren’t different in many companies.

Barbara: What about your company?

Anna: In our company the top officers are called administrators. The next highest group – the vice presidents, the heads of major departments and branch plant managers – are executives like my boss.

Barbara: Is that all?

Anna: The group below consists of managers, they are general managers and foremen.

Barbara: So I see that any organization has a number of positions and some people have more authority than others.

Anna: You are right.

Barbara: But it would be interesting to know more about the functions of an executive like your boss.

Anna: I’d say he makes a lot of important decisions. He sets objectives, coordinates work, delegates authority, makes hiring, firing and just general leading.

Barbara: It seems to be important.

Anna: It is important. It’s evident that making careful decisions is the basis of good management.

Barbara: Do you work under pressure?

Anna: You know I’m quite used to work under pressure from my last job. I am also accustomed to lots of paper work and red tape.

Barbara: Good for you.

Anna: And what’s more important I feel that I can learn a lot because my boss is very competent.

Barbara: Good, I think we’d be in a hurry not to get late for the work.

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