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LETTER OF APOLOGY
Dear Mr Shaw
You may remember that when we last met I offered to send you details of our Packard Bell 425 model computer. I have been looking back at our records and have seen that I failed to make a note, and so have not sent you the information required by you.
I am enclosing the brochure. Please accept my apologies for this oversight. I hope the delay has not inconvenienced you.
It is upsetting to learn that you have problems with … .
It is disturbing to receive such a letter.
It is disturbing to learn of the problems you are encountering with … .
We haven’t sent you the information required.
I appreciate your advising me of this incident.
Please accept my apologies for inconvenience (oversight, delay).
I assure you, that the situation will have my personal attention.
I am sorry for this situation and assure you of my prompt attention.
We’ll investigate the situation.
Our representative will meet you to investigate the problem.
We’ll notify you as soon as possible.
We have already implemented measures to avoid reoccurrence.
We regret this mistake and hope you will continue to be a valued partner.
1) You and (spouse - friend) are cordially invited to attend a dinner
2) The President of Latham & Watkins requests the pleasure of your company at a Banquet to be held at the Reception Hall, Leninsky prospect 113/1, Park Place at 6.30 p.m. on Friday, 27 November, 1997.
R.S.V.P. to the Secretary (Respondez s’il vous plait = Please reply).
Mr. Adrian Moore thanks the President of Latham & Watkins for his kind invitation to a Banquet to be held at the Reception Hall, Leninsky prospect 113/1, Park Place at 6.30 p.m. on Friday, 27 November, 1997, which he has much pleasure in accepting.
Mr. Adrian Moore regrets that he is unable to accept the invitation of the President of Latham & Watkins to a Banquet to be held at the Reception Hall, Leninsky prospect 113/1, Park Place at 6.30 p.m. on Friday, 27 November, 1997 due to a prior engagement.
3) Mr. & Mrs. J. Wallace request the pleasure of the company of Jonathan Johnson on the occasion of the 21st Birthday of their son, Richard at the Nova Hotel on Friday, 18th March 1996.
R.S.V.P. 5 Brunstfield Crescent Edinburgh EH 10 4EZ (0131) 447 6437.
7.30 p.m. Lounge suit. Carriages 12.30.
Jonathan Johnson would like to thank Mr. & Mrs. J. Wallace for their kind invitation to celebrate Richard’s 21st Birthday at the Nova Hotel on 18 March, and is pleased to accept.
Jonathan Johnson would like to thank Mr. & Mrs. J. Wallace for their kind invitation to celebrate Richard’s Birthday at the Nova Hotel on 18 March, but regrets that he is unable to accept because of a prior engagement.
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