Work experience

SKILLS

EDUCATION

TERENCE C. BURKE

JANE

HORVATINEC 1918 Holly Lane

Des Plains, Illinois 60016

PROFESSIONAL OBJECTIVE EDUCATION

[phone]

To secure a position in the field of telecommunications utilizing both voice/data skills and oral/written communication skills. Opportunities for advancement also desired.

DeVRY Institute of Technology - Lombard, Illinois Bachelor of Science in Telecommunications Management Graduation: June 1992

Grade Point Average: 3.8/4.0

National Dean's List/Dean's List

President's List

COURSEWORK

Related Courses · Voice Communication Systems Data · Communication Systems · Voice/Data · Transmission Network Systems · Evaluation BASIC Programming · Regulations and Tariffs Laboratory experience over 500 hours.

Hardware/Software · IBM PC · Tektronix Data Analyzer · SL-1 PBX · Lotus 1-2-3 · DBase III Plus · Microsoft Project

EXPERIENCE

March 1991-Present

Ameritech Credit Corporation - Rolling Meadows, Illinois Equipment Remarketing Representative

• Test, configure, and refurbish used telecommunication equipment

• Interface with secondary market vendors

• Responsible for large inventory of PBX and key systems

April 1990-March 1991

Hensley Heating and Cooling, Inc. - Addison, Illinois Office Manager

Supervised and dispatched service staff

Trained new employees

Analyzed accounting records and budgets

Initiated account of inventory

Invented computer payroll program

Developed proposals for HVAC work

December 1989-Aprll1990

Sears Teleconsumer Resource Center - Downers Grove, Illinois Customer Service Representative

• Investigated and resolved customer order problems

• Assisted supervisor with managing of team

• Trained new team employees

PERSONAL

Member of color guards and drill teams over the past 13 years. 1986 Rifle Sergeant for The Accents of Sheboygan Color Guard.

REFERENCES Available upon request.

Functional

118 West Avenue

South Plainfield, New Jersey 07080

[phone]

June, 1992 Grade Average 3.8/4.0

DeVry Institute of Technology, Lombard, Illinois Bachelor of Science, Telecommunications

Principles of Telecommunications Voice Communications/Lab* Voice/Data Transmissions/Lab* Data Communications Systems/Lab* Tariffs/Regulations*

COURSES Business Writing Accounting I, II, III Project Management Purchasing

Network Systems Admin.* Psychology Public Speaking Economics Managing Change

* Total combined lab time 600 hours

Knowledge of: Experienced with:

Traffic Analysis X. 25 Protocols Request for Proposals Moderns

Key Systems Network Topologies Oscilloscopes Digital Multimeters

OSI Models PBXLan's Test Leads RS-232c

Muhlenberg Regional Hospital Plainfield, New Jersey

March, 1991 -October, 1991 Dietary Host

American Fire & Safety Corporation North Brunswick, New Jersey

April, 1989 - February, 1991 TrainingSupervisor/Safety Counselor

Brickforce Accounting Agency Edison, New Jersey

October, 1988 - March, 1989 Data Entry Clerk

Дата добавления: 2014-12-27