Remedies for Hecklers

Dealing with Hecklers

Sonic of us Tear that the audience will heckle us about our topic, our beliefs, or ourselves. Unlike the «foot-in-the-mouth» syndrome when we accidentally offend the audience, in this situation, the audience tries to offend and upset the speaker. Generally, the heckler istrying to call attention to himself by discrediting the speaker.

There are several practical ways to deal with hecklers. First, never lose your temper or give back abuse, regardless of the temptation. This will only encourage the heckler, waste everyone's time, and make you the «bad guy». Instead, deal with the heckler firmly but politely. Acknowledge his opinion, thank him for it with a sincere smile, and go on with your presentation. If appropriate, move physically but in a nonthreatening manner toward your adversary. Sometimes closeness will discourage «show-offs».

— Never lose your temper or return abuse

— Deal with hecklers firmly but politely

— Use your stage space wisely

PUTTING IT TOGETHER

We have learned to deal with our speaking anxieties. These fears are normal and occur in both beginner and professional presenters. The important thing is to use the energy generated by your anxieties to add enthusiasm and vigor to your presentation. Being well prepared enables you to pay attention to the audience. This lets you know when to vary your presentation by using attention-getting devices or by changing the pace, volume, or speed of your voice.

5.Speaker's Self-Evaluation Form
Оценивание устного выступления

Presenter:

Topic/Speech Type:

Thesis:.

Purpose:

Audience:

Presentation Component	Exc.	Good	Needs Improvement	Comments
Presentation Content:
A. Clear Thesis/Purpose
B. Organization				j
C. Density of Information
D. Relevance to Audience				:
E. Use of Relevant Examples, Details
F. Use of Transitions
G. Coherence and Clarity
H. Use of Appropriateness of Appeals
Attention-Getting / Audience Control Devices
A. Pacing and Timing
B. Verbals
C. Visuals: 1. Quality 2. Use by Speaker
D. Audience Papport Control
E. Eye contact
Voice: 1. Volume 2. Speed of Delivery 3. Tone/Level 4. Accent/Prononciation				■
Gestures/Body Language: 1. Hand Gestures 2. Body Position 3. Posture 4. Use of Stage Space 5. Handling of visuals, objects, etc.
Other Comments

Plan for Improvement:

Part III
INFORMATION EXCHANGE AT A SCIENTIFIC MEETING.
LISTENING COMPREHENSION
Обмен информацией на научной встрече. Восприятие на слух

Обязательным условием плодотворной научной встречи является умение участников воспринимать информацию на слух. Являясь одним из видов речевой деятельности, этот навык формируется во взаимосвязи с другими се видами – навыками чтения, письма, говорения (reading, writing, speaking). Предварительная работа по чтению научной литературы по теме исследования, работа над составлением письменного текста доклада – это начальный этап формирования навыка восприятия на слух на научной встрече (prelistening work).

В настоящем руководстве ставится задача дать некоторые общие рекомендации, выполнение которых поможет сформировать этот навык. Не нужно забывать, что научиться слушать можно только слушая, а это большое поле для индивидуальной работы.

Мы надеемся, что полезной окажется предлагаемая форма для оценивания участника встречи как слушателя (Listener Evaluation Sheet).

1. Listening Comprehension
Восприятие на слух (аудирование)

Clear communication results from a partnship between the listener and the speaker. The speaker must value the listener and want to convey his or her ideas dearly. The listener must value the speaker and must want to understand the speaker's message.

Foreign language students often get upset when they hear a word they do not know. This reaction is damaging to comprehension, because it temporarily, turns off the mind, so that the listener cannot hear the next words.

Your listening comprehension will be greatly improved when you learn to accept «blank spots» calmly knowing that the idea may come clearly anyway. The words you miss may not be really important. If they arc important, you may be able to guess their meaning from the words that follow.

To listen effectively, we must show interest in both (lie topic and the speaker. We show interest through our body language by:

— maintaining an appropriate distance

— eye contact

— listening posture

— avoiding unnecessary movements and noises

2. Ask Questions when Necessary to listen effectively
Для полноценного понимания задавайте вопросы

Questions are a most important tool of a listener, because they can be used to:

– Clarify information

E.g.: What did you mean by ______________?

– Obtain additional information or examples

E.g.: Can you give me an example?

– Encourage communication (not limiting it)

E.g.: Tell me about __________________?

What do you think about _________________?

– Show interest

E.g.: That's really a good point. What made you think of that?

– Provide feedback to the speaker

E.g.: Yes, you are right.

– Summarize thoughts

E.g.: Is your overall idea ____________?

Can we summarize what you said by saying _______________?

– Confirm understandings

E.g.: Let's make sure I understand you.

Did you say _________________?

The secret of effective communication is the ability to ask appropriate questions.

Дата добавления: 2015-01-03