Business documentation

Основные этапы коммерческой операции. Документы, используемые при международных торговых операциях.

Тrading documents are headed with name оf organization and differ in style.

1) Buyer -> Seller - Letter of enquiry

- sent to several suppliers before goods are ordered

- requires information before deciding who to buy from

(prices, sреcificаtiоns, catalogues/price lists, delivery dates, discounts, details оf carriage)

2) Seller -> Buyer sends Quotation, price list and catalogue The purchasing officer will receive several quotations + information from potential suppliers.

3) Buyer -> seller, sends an order (+dеtails such as prices and delivery)

Upon receipt of the official order the seller will check the details on it. Acknowledgement of order is sent to indicate that the de­tails on the order can be met.

4) Seller -> buyer:

- advice note (note to buyer with details of goods that they are being sent)

- delivery note (document confirming that goods have been delivered)

- invoice (document with details of goods, price, payment date)

if invoce is amended:

- credit note (sent to customer who is owed moneу, because goods have been returned)

- debit note (sent to customer who owes moneу to seller, because invoice was inсоrrеct)

- statementof account sent regularly to buyer listing аll invoices, debit/credit notes, amounts of payments made and total to be paid

From buyer to seller:

- cheque

The Bill of Lading

- a transfer document, most important one in shipping

- The exporter writes the importer's name on the bill of lading -it is a document of title - gives ownership of the goods to the person named on it.

- the words "to order" written on it /under the heading "consignee"/ - means that it is a negotiable document, can be traded. In this case it will be endorsed on the back and if the endorsement is blank there will be no restrictions on ownership. Bills are also marked " clean " to indicate that the goods were taken in good condition or " dirty/claused " if the packing or the goods were damaged. This protects the shipping company from claims.

The Bill of Exchange

- Drawn by the exporter and is given to his local bank together with other shipping documents

- This is sent to the importer who pays for the consignment and receives the shipping documents

- The importer may now collect the goods when they arrive

- Document against Payment: importers pays at sight

- Document against Acceptance: payment delayed. The importer writes “accepted” on the BoE and sends it back to the exporter’s bank and pays later.

6. Экспорт/импорт. Секреты успешного экспорта. Методы продвижения продукта на зарубежный рынок.

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7. Экспорт/импорт. Секреты успеха экспорта. Как и кем регулируются экспортно-импортные операции. Методы внедрения продукта на зарубежный рынок

Import – buying from abroad, export – selling abroad.

Invisible import/export – goods, visible export/import – services.

Balance of trade – the difference between the monetary value of exports and imports of output in an economy over a certain period. Trade surplus = E > I, trade deficit = E < I.

Secrets of successful exporting:

- understanding the needs of the customer

o understanding the difference in requirements of customers

o understand the market and adapt the products

- using the services of an export specialist

o selecting own agents(specialists in export) to represent the firm

o carrying out own research

- proper communication and documents preparation

o build up network of contacts (key to getting started –rely on the fax, phone, e-mail)

o then you can maintain communication with partners in more sophisticated manner

o be familiar with all the paperwork in int.transactions especially with letters of credit prepared carefully, checked – reduce the risk

- getting the right information

o info about law and international finance

o study the market, who is your target audience (plenty of ways to find that out - chamber of commerce, trade shows, find people who have the knowledge that u need)

Дата добавления: 2015-01-03