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Современные технологии подбора персонала. Методы тестирования. Приоритетные качества при приеме на работу. Техника подготовки к собеседованию. Типичные ошибки на интервью
Способы подбора персонала. Агентства по подбору персонала. Резюме. Сопроводительное письмо (структура, содержание). Иерархическая структура компании, основные отделы их функции (отдел по работе с персоналом, отдел маркетинга, научно-исследовательский отдел, производственный, отдел по связям с общественностью и др)
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Curriculum vitae – key information about individual’s educational background, previous work experience, skills and personal qualities. CV: - personal/contact information - academic background - foreign language abilities - clear to read, present an attractive image - not too long - chronological or functional order - interesting features highlited Covering letter may be attached to create a good impression (so that the recruiter will want to read CV): * briefly: where you heard about the job and why you fit it * confirm your wish to apply * information you learned about the job * formal tone of the text * no mistakes * concise and precise * why you are interested in the position * possible contribution to the job (highlight relevant skills) * indicate willingness to attend interview Recruitment: - advertising the position in a newspaper (appointments section) - people apply for the job - send in a letter of application (covering letter) and CV (details of their education and experience) - company may also ask candidates to complete application form - HR department selects most suitable applications and prepares short list of candidates - invites applicants to attend an interview Alternative: services of a recruitment agency (US search firm) – provides company with a list of suitable candidates; may act as a consultant or organize testing and simulations to evaluate the candidates' skills. A number of companies are not satisfied with traditional job interviews. When the candidate could gain the post only with a good prepared answers and representative look. Now employers want to evaluate candidates on intangible qualities: - creativeness or entrepreneurial spirit - leading or coaching skills - flexibility and capability of learning - functioning under the pressure - fitness to corporate culture They are requiring applicants to submit to a series of: - paper-and-pencil tests (general intelligence) - role-playing exercises - simulated decision-making exercises - brainteasers Others put candidates through a series of interviews by psychologist or trained interviewers. Possible questions: “Who is the best manager you ever worked for and why?” “What is your best friend like?” – can understand your behavior pattern and managerial style The mistake can cost for the company a huge sum of money.(lead to corporate downsizing) Aims of comprehensive testing – to measure skills in: - communication - analysis and organization - attention to detail - personality traits and motivations This can predict applicant’s performance.
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