Exercises. I. Translate the following sentences paying attention to the Gerund

I. Translate the following sentences paying attention to the Gerund.

1. He stopped reading the contract and looked at his watch. 2. We object to waiving inspection. 3. Excuse my ringing you up so late. 4. We are interested in receiving your new samples. 5. She objected to testing the new model. 6. Instead of correcting the defects they replaced the whole unit. 7. We are experiencing great difficulties in dispatching the last shipment. 8. They objected to making modifications. 9. Excuse my interrupting you. 10. I object to packing the goods in separate crates.

II. Translate the sentences into English using Gerund.

1. Вони проти того, щоб дати нам 5% знижку. 2. Ви повинні уникати змін в умовах поставки. 3. Вибачте, що турбую вас. 4. Я пропоную обговорення умов оплати. 5. Перед тим, як підписати контракт, ми повинні вивчити всі його умови. 6. Замість того, щоб переказати всю суму, вони переказали тільки 10%. 7. За таких умов ми проти того, щоб ви переказували гроші у другому кварталі. 8. Вони уникають купувати товари на умовах СІФ (СIF). 9. Ми проти того, щоб пакувати товар у коробки. 10. Вибачте, що прошу вас знову. 11. Нам подобається ідея взяти участь у тренінгу. 12. Наші партнери зацікавлені у розвитку ділових контактів.13. Цей контракт варто підписати. 14. Вона не мала бажання розмовляти з ними.

III. Change the following complex sentences into simple ones using gerundial complexes.

Model: When you open this account, I don’t mind it. – I don’t mind your opening this account.

1. When you are angry, I dislike it. 2. When he works at the international projects, his manager likes it. 3. When you don’t know the negotiation process, I am surprised at it. 4. If you pass your examination well, I’ll be proud of it. 5. When he goes on business very often, she objects to it.

PART II

PROJECT ACTIVITIES

1. SITUATIONAL ROLE-PLAYS

Role plays on the topic “Preparations for a Business Trip”

Role-play 1. “Booking Tickets”

Business / social function pronunciation and intonation, telephone

practised: skills

Lexical area: “Travel” vocabulary, conversational

formulas of request, desire

Grammar involved: Question forms, constructions there is/are,

modal verbs, Present Simple, Past Simple

Pre –game exercises:

Ex.1.Try to read the tongue – twister as fast as you can:

Robert Rowley rolled

a round roll round.

A round roll Robert

Rowley rolled round.

Where is the round roll

Robert Rowley rolled round?

Ex.2. Put the following business names into two categories:

“Ones I can say easily” and “Ones I have difficulty with”

1. Children’s shoe shop

2. Pete’s shipping and removals

3. Carol’s earring and jewelry

4. Barker’s body shop

5. Aramis athletic equipment

6. Big boy take out restaurant

7. Rio Grande Railroad

8. Doctor Spock’s office

9. James, Johnson and Spinner Legal Advisors

10. Beauty and Fashion Bar

Revise your “Travelling” vocabulary:

Booking-office, to book tickets in advance, Travel Agency, to make a reservation for a flight/plane; to check information; to call back; to be available, to leave (left, left); to arrive in a country (city)/at an airport; to take off; to land; first class/business/economy, to collect tickets; single ticket (return); non-stop flight; to change planes; Can I help you? May I make a reservation for a flight to London? Can you call me back? I’d like to go by the first class; Is it a non-stop flight? It suits me nice; When can I collect tickets? Single or return? There are no tickets available; The only chance for you is to try through Vienna.

I. Аналіз конкретних ситуацій.

Situation 1: Your company has got an invitation to visit the commercial fair in London. Discuss the best ways of travelling there (the quickest, safest, cheapest, easiest).

Situation 2: You are the secretary of the company. You have to book tickets for a non-stop flight to London but there are no tickets available for non-stop flights. Your actions.

Situation 3: You are asked to make a reservation for a flight to Paris for five people. Your actions.

II. Гра – імітація.

a) Request Would you make a reservation, please? Could you call me back? Can you tell me…………….? Will you check the information?

+ Yes, of course. Certainly. Sure.

- I’m sorry, it’s impossible. I’m afraid, not.

b) Desire

I’d like

a ticket for a non-stop flight to …

I want

c) How to ask people to repeat what they have said:

Sorry?

Pardon?

What

When (did) you say?

Where

1. Remember the following dialogues:

Situation 1:

- Good morning! The secretary of “Ukrexport ” is speaking. Is it Travel Agency?

- Yes. Can I help you?

- May I book three tickets for Paris on April, 23^rd?

- Certainly.

- Доброго ранку! Говорить секретар компанії “ Укрекспорт”. Це агентство подорожей?

- Так. Чим можу допомогти?

- Можна мені замовити три квитки до Парижу на 23 квітня?

Situation 2:

- I’d like a ticket for London on May 1^st.

- What class do you need?

- First class, please.

- What did you say?

- First class.

- Я б хотів квиток до Лондона на перше травня.

- На яке травня?

- Перше, будь ласка.

- На яке?

- Перше.

Situation 3:

- May I book a return ticket for a non-stop flight to Copenhagen for April 15^th?

- Sure. What class?

- Business. When does the plane land at Copenhagen?

- At 8.30 p.m. local time.

- When did you say?

- At 8.30 p.m.

- Я можу замовити квиток в обидві сторони до Копенгагена на 15 квітня?

- Звичайно. Якого класу?

- Бізнес. Коли літак прибуває в Копенгаген?

- О 20.30 за місцевим часом.

- Коли Ви сказали?

- О 20.30.

2. Fill in the missing parts in the following dialogues:

- Estlend. Can I help you?

-?

- We have one flight per day from Stockholm to London.

-?

- It takes off at 10.15 a.m.

-?

- It arrives at 10.05 a.m. local time.

-?

- A return ticket to London, business class, that’s …dollars.

-

- Er …you don’t want to make a reservation now?

-

- All right.

-

- Bye-bye.

-?

- Yes. Can I help you?

- I’d like to make a reservation for

- I’m terribly sorry, but

- Oh,

- I think the only chance for you is

-?

- I’ll try. Can you?

- Yes.

- Bye-bye.

- “Ukrainian Airlines”. Good morning.

- I’d like to

-________________________________________________________?

- Return. And tell me please?

- At 10.15 local time.

-?

- You can do it tomorrow or the day after tomorrow.

3. Work in pairs. Compare the different ways of travelling. Which is the best?

Plane $ 950 5 hours

Train $ 500 5 days

Car $ 410 1 week

Bus/coach $ 350 a fortnight

Hitch – hiking free a month

1) If you go by plane, it’ll cost …dollars, etc.

2) If you go by train, it’ll take …days, etc.

3) Compare like this: train/plane – If I don’t go by train, but go by plane instead, the journey will be shorter, but it will be more expensive. What do you think?

III. Role – play.

Role – card 1: Your name is Olga Smurova. You are the secretary. The managers of your company are going on business to London. Call the Travel Agency and make a reservation for a non-stop flight, first class. Inquire about the time of departure and arriving.

Role – card 2: You are the clerk at the Travel Agency. Answer the questions of the client.  

Example dialogue:

- Hello. Is it Travel Agency?

- Yes. Can I help you?

- May I make a reservation for a non-stop flight to London?

- Single or return?

- Single.

- For how many people?

- There will be three people.

- What class?

- First class, please. What time does the plane depart?

- At 10.20 a.m.

- And when does it land at Heathrow Airport?

- At 7.30 p.m. local time.

- It suits me nice. And what’s the price?

- Well, three single tickets to London. It’ll be…dollars.

- Thank you. When can I collect tickets?

- You can do it tomorrow.

Role – card 3: You try to make a reservation for a flight to London on April 25, but unfortunately, there are no tickets available. Ask the clerk to arrange something for you as you have to visit the exhibition.

Role – card 4: You are the clerk at the Travel Agency. Promise to help the client.  

Example dialogue:

- Good morning.Ukrainian airlines.

- Good morning.

- I’d like to make a reservation for three tickets to London, on April 23^rd.

- I regret to say that there are no tickets available for a non-stop flight before May the 1^st.

- Oh, don’t say that. We are going to take part in a Trade Fair. It begins on April 25^th

- I am very sorry. I think the only chance for you is to try through Vienna or Paris. You’ll have to change planes anyway.

- Dear me. Can’t you arrange that for us?

- Hold the line, please…Yes, I’ll try. Could you call me back in an hour, please?

- Sure. I’m grateful to you. Good-bye.

IV. Гра – імпровізація.

Students discuss different ways of travelling to London. They imagine themselves in the roles of the clerk at the Travel Agency and the client. They inquire about the time of departure and arrival, the price for tickets; speak about advantages of travelling by first, business and economy class. Discuss all possible ways to get to London while changing planes (no visual aids are available).

Role play 2. “ Booking Hotels ”

Business/social pronunciation, telephone skills, socializing

function practised:

Lexical area: “Hotel” vocabulary, conversational formulas

of offers and permission

Grammar involved: Present Simple, Question forms, constructions

have got, there is/are.

Pre-game exercises:

Ex.1. Work in pairs. Spell out names using the International Aviation Alphabet (see Appendix 2, p.129)

For example:

Student A: “E as in echo, D as in delta, W as in whisky, A as in alpha, R as

in Romeo, and D as in delta”.

Student B: “That spells Edward”

Ex.2. Brainstorm different categories you can use your own “alphabet”. For example, animals (anteater, beaver, condor, …) fruits and vegetables (apple, beet, carrot,…), articles of clothing, furniture, office objects, famous people, etc.

Ex.3. Match the expressions from the left side with those on the right.

1. You are the caller. Give your name.	a. Good morning! Beardsley Hotel.
2. Ask the person not to put down the receiver.	b. Could you put me through to…, please?
3. Name the person you want to speak to.	c. I’m sorry, he (she) is not here at the moment.
4. The telephone is ringing. Answer it.	d. Hello, this is…speaking.
5. Ask the operator to connect you with someone.	e. Sorry, I didn’t catch your name.
6. Ask when the person you want to speak to will be available.	f. May I speak to…please?
7. Tell the caller your boss isn’t in the office.	g. May I take a message?
8. Let your caller know you couldn’t understand his/her name.	h. Speaking.
9. The caller asks for you.	i. Thank you for calling. Good-bye.
10. Ask for your caller’s name.	j. Hold the line, please.
11. Give the caller the number of the personnel office.	k. Who’s calling, please?
12. End the telephone call politely.	l. It’s 2781001.
13. Ask if the caller wants to leave any information for someone.	m. When can I reach him/her?

Revise your “Hotel” Vocabulary:

to check in, to check out, to book hotel rooms (accommodation); to stay at a hotel, to have a room reserved; to make a reservation for a room with a hotel; to cancel the reservation, all the rooms are occupied; to include service and tax, to put somebody up for the night; to fill in the registration form; purpose of stay; length of stay, sign in /sign out; identity card; date of issue; chamber maid; to do the rooms; single room; double room; twin rooms; to manage; to provide breakfast (dinner, supper); room card; receptionist; to register; Single rooms would do; Have you got a single room? We’re full up at present; Would you make a reservation? Who is in charge of…? I’d like you to make out my bill.

I. Аналіз конкретних ситуацій:

Situation 1: You’ve come to a hotel to book a room for a few days. The hotel has got some vacancies, but still you find it difficult to choose a room. Some of them are too expensive, others are too noisy or not comfortable enough. Finally, you make your choice.

Situation 2: You are at the reception desk. A few days ago you sent a letter and asked to reserve a single room for you. But there’s an international trade fair in the city and the hotel is full up. The clerk offers you a bed in a double room. You don’t like it, but there is no way out.

Situation 3: Not long ago you reserved a double room at the Park Hotel. You asked for an inside room with a fridge and a shower, but you’ve got an outside room facing a noisy street. The room has got neither a refrigerator nor a shower. You settle it with the administrator.

II. Гра – імітація.

a) Offers	+	–
Shall I do anything for you? Can I help you? May I do it for you?	Yes, please. It’s very kind of you. I’ll be very grateful. That would be nice. You are so considerate. Thank you. Yes, certainly. Of course. All right. Please.	No, thank you. No, you needn’t. No, there is no need. Thanks. Please, don’t. I’m sorry, but I can’t. I’m afraid, not.
Would you like me to help you?
Do you need any help?
Is there anything I can do?
Would you like…?
Will you have…?
Would you care for…?
I’ll arrange it for you.
I’ll go there for you.
I’ll attend it (займуся цим)
b) Permission
May I take it?
Can I make a reservation?
Could I use it?
I wonder if I could…?

1. Remember the following dialogues:

Situation 1:

- Is there anything I can do for you?

- Yes, I’d like to book accommodation, please.

- For how many people?

- Well, there will be three people.

- For how long?

- For 4 nights beginning with the 23^rd of April.

- Чим я можу Вам допомогти?

- Я б хотів замовити номер, будь ласка,

- На скількох?

- На трьох осіб.

- На який термін?

- На четверо суток, починаючи з 23-го квітня.

Situation 2:

- I wonder if I could book three single rooms.

- All right, I’ll arrange it for you.

- Oh, thanks a lot.

- Цікаво, чи можна замовити три одномісних номери?

- Так, це можна влаштувати.

- Дуже дякую.

Situation 3:

- Would you like double or single rooms?

- I think single rooms would do. Do the rooms have a shower?

- Yes, all the rooms have a shower and a bathroom.

- Good. What’s the price for the rooms?

- $ 95 for a single room.

- Ви б хотіли одномісні чи двомісні номери?

- Одномісні підійдуть. В кімнатах є душ?

- Так. В усіх кімнатах є душ та ванна.

- Скільки коштують кімнати?

- 95 доларів за одномісний номер.

Situation 4:

- Does the hotel provide breakfast, dinner and supper?

- Yes, we’ve got a nice restaurant and a cafe on the ground floor. Besides, breakfast is included into the bill.

- What services does your hotel offer?

- Well, there’s a hairdresser’s, a currency exchange, a post-office, a dry-cleaner’s, a shoe repair shop and a laundry. All of them are on the ground floor.

- Чи забезпечує ваш готель сніданком, обідом та вечерею?

- Так. У нас на 1-му поверсі чудовий ресторан та кафе. До речі, сніданок входить в рахунок.

- Які послуги пропонує ваш готель?

-У нас є перукарня, пункт обміну валюти, пошта, хімчистка, майстерня з ремонту взуття, пральня. Все це знаходиться на першому поверсі.

2. Translate the Ukrainian phrases in the following dialogues:

- Beardsley Hotel. Good morning!

- Доброго ранку. Я б хотів замовити номер.

- Single or double?

- Номер на двох, будь ласка. Скільки це коштує?

- $ 100 dollars per night. For how long do you need the room?

- На три дні, починаючи з 5-го травня.

- Можна поговорити з містером Блейком?

- Who’s calling?

- Секретар компанії “Союзекспорт”, Україна.

- Hold the line, please…Sorry, but he is out at the moment.

- Можна залишити повідомлення?

- Yes, sure.

- Нагадайте йому, що він має замовити отель для трьох членів української делегації, на 5 днів, починаючи з 25 квітня. Нехай він передзвонить нам 21-го квітня.

-Yes, I’ll arrange it for you.

- Доброго ранку. Це готель “Савой”?

- Yes. Can I help you?

- Так. Мене звуть містер Хант. У мене замовлення.

- Just a minute, please. Yes, you’ve got a reservation. It’s for five people. It’s for three weeks. Three single rooms and one double. Am I right?

- Ні, боюсь, що ви неправі. Ми б хотіли два двомісні та один одномісний номер.

3. Fill in the missing parts of the dialogues:

- Hello! Can I talk to Mr Green, the personnel manager?

-

- As you know, the representatives of our company are going to visit the Trade Fair in London. Will that be possible to book hotel rooms for them?

-?

- There will be 4 people.

-?

- For 5 days, beginnings from…

-

- Thank you. Good - bye.

- Hello, I’m calling from.We’d like to

-?

- For 3 people.

-?

- For a fortnight.

-?

- Single rooms would do.?

- $95 for a room?

- Sure.

III. Role – play.

Role –card 1: You are the secretary of the company “Ukrexport”. Phone the “Savoy” hotel in London and make a reservation for 3 people for five days, beginning from April 2^nd.

Role-card 2: You are the clerk at the hotel. Answer the questions of the client. Accept the reservation, enquire about the number of people, the dates, the rooms.

Role-card 3: You are calling the manager of the plant in London and ask him to book hotel rooms for the Ukrainian delegation.

Role- card 4: You are Mr Green, the manager of the plant in London. Say that you will make a reservation. Discuss the details.

Example dialogue:

- Hello. This is the Sales Manager of “Ukrainian export” speaking. Can I talk to Mr Green?

- Speaking. Can I help you?

- As you know, our delegation is going to visit London. We’d like to ask you to book hotel rooms for us from April 23^rd till April 27^th. Will that be possible?

- Yes, of course. I’ll certainly do that. For how many people?

- Well, there will be 5 people.

- Would you like double or single rooms?

- I think both would do. Could you ring me up, let’s say, two days before we leave?

- All right.

- Thank you very much. Good – bye.

- Good – bye.

IV. Гра – імпровізація.

In the form of the discussion the students negotiate the terms of booking accommodation. The students perform the roles of the hotel receptionist and the clients. They enquire about the price of the rooms, the services the hotel offers (no visual aids are available).

Role play on the topic “Meeting a partner”

Business function

practised: expressing and discussing options, negotiating

Lexical area: various problem situations, sales contract, conversational formulas of introductions and greetings, agreement /disagreement, approval/ disapproval

Grammar involved Present Perfect, Past Indefinite, Future Indefinite, modal

verbs.

Pre–game exercises:

Ex.1. Write down on the blank card your name, your job, the project you are working at. Exchange the cards so that none has their own. Introduce each other choosing different style in order of formality.

Use the following introductory phrases:

• Let me introduce…/ It’s my pleasure to present…
• It’s my great honour to present my distinguished colleague …
• This is …
• He/She is a …
• At the moment he/she is working at…

Ex.2. Prepare a two minute presentation of a guided tour for a visiting foreign delegation. The presentation should take the following form:

- Welcome: the presenter comes into the room and welcomes the delegation;

- Introduction: the presenter introduces himself and says what they will do;

- Presentation of visit: briefly tell the delegation the places they are going to visit and why;

- Closing: the presenter thanks the delegation and wishes them a good afternoon.

Ex.3. Read the text given below: a) as softly as possible; b) as loudly as possible; c) as slowly as possible; d) as fast as possible.

The speech:

First of all I’d like to say how pleased I am to be here today what I am going to say concerns us all every single one of us no matter what our position there are four thousand million men women and children on our little planet all of us are struggling from day to day some for their food others for their freedom here in this country we are struggling together to preserve a way of life that is very dear to us all I’d like to say what we should do it’s not theories that count it’s practice

(All’s well 2 (Dickinson, Leveque, Sagot, 1976) Language Games, Unit Seven.)

Revise the following “Business” vocabulary:

A Buyer, a Seller, to make an appointment, to have many engagements, to offer, to clarify details, to require goods, to deliver, to suit, to agree with smb., to accept the terms; payment for collection, to give a discount of …%; to demand, to be in great demand; to sign the contract, to study the terms closely; high price; to sell goods at the price of…, to be of high quality, to begin talks, to produce equipment, an order for …, to get down to business, to meet smb’s requirements, to buy (bought, bought), contract form, an order for, to place an order, to be sold well on the world market, trial order, to be reconstructed, to introduce the new equipment.

I. Аналіз конкретних ситуацій.

Situation 1. You received an enquiry for your goods from Smith and Co. They require the goods in August, but you cannot deliver the goods at the time they require. Find the way out.

Situation 2. You have gone through the quotation of the company and became interested in their latest model of compressors. The company’s price doesn’t suit you.

Situation 3. Your company is producing wood products. The glue you use is cheap, but it doesn’t meet the world standards. It’s of bad quality and smells bad. Your goods are not sold well on the market. Your actions.

Situation 4. Your customer was to open a letter of credit within your bank but he didn’t do it so far. Your actions.

II. Гра-імітація.

a) Introductions and Conversation Openings

Mrs Johnson, may I introduce Mr Bentley? Mr Bentley – Mrs Johnson.

Let me introduce…

I’d like you to meet…

This is…

How do you do?

Pleased/glad to meet you.

Have we met…?

Is this your first visit to…?

Have you been here before?

How do you like / find (our)…?

What do you think of…?

Are you interested in…?

b) Making / Asking for an appointment.

Could we meet some time soon?

I’d like to talk this over with you soon, when’s the best time for you?

When could we meet (get together)?

What time would suit you best?

Would Monday 2 o’clock be all right?

+ Yes, I could make it on Monday at 2. Yes, Monday would be fine. Yes, Monday suits me very well. Yes, Monday is very convenient. Yes, I seem to be free on Monday.

– I doubt if I’ll be free then. No, Monday’s not convenient at all, I’m afraid. It does not suit me at all, I’m afraid. Sorry, I can’t really make it on Monday. Sorry, Monday’s out of the question, I’m afraid. Unfortunately, I’m out all day on Monday.

c) Arriving for an appointment

Good morning, I have an appointment with …at…

Good afternoon, I’ve come to see Mr________, he said he would be free at…

May I see Mr________? He’s expecting me at…

Good afternoon, I arranged to come and see Mr______ at…

Standard expressions in the course of discussion

1. Я збираюся запитати Вас	I should (would) like to ask you a question
2. У мене є запитання	I have a question
4. Мені б хотілося знати	I should (would) like to know
5. Я думаю, що…	I think (suppose, presume) that…
6. Потрібно сказати, що…	I must say that
7. У мене є підстави вважати, що	I have very good reason to believe that…
8. Чи вважаєте Ви, що	Do you consider that…
9. Яка Ваша думка щодо…	What is your opinion on…
10. Що, на Вашу думку, є причиною …	What is your opinion about the reason for…
11. Я дотримуюсь тієї ж точки зору	I hold (am of) the same opinion
12. Не могли б Ви сказати, яким чином…	Would you tell us how…
13. Якщо я зрозумів Вас правильно, …	If I understood you correctly…
14. Якщо я не помиляюсь, …	Unless I am mistaken…
15. Я Вас правильно зрозумів, що …	Do I understand you correctly that…
16. Ви згодні з цим?	Do you agree to that?
17. Я абсолютно згоден з Вами	I (quite, entirely) agree with you
18. Я не можу погодитися з Вами	I can’t agree with you
19. Ви неправі	I am afraid you are mistaken here
20. Я маю сумніви щодо цього	I doubt that
21. Малоймовірно, що…	It’s unlikely that
22. Мене (особливо) цікавить це питання	I’m (particularly) interested in this problem
23. Цікаво, чому…	I wonder why
24. Фактично	As a matter of fact
25. Беручи до уваги…	Taking into consideration…

1.Your partner is asking for an appointment.Accept or refuse his appointment.

a) I’d like to talk the price over with you fairly soon. Will Tuesday 3 o’clock be all right for you?

b) Could we meet tomorrow at 4 o’clock to negotiate delivery terms?

c) When could I see you to discuss shipment and delivery? Would Thursday 11 o’clock be convenient for you?

d) I’d like to discuss the new contract form with you. Would Monday 10 o’clock suit you?

e) When could we get together to settle the problem of price? Shall we meet tomorrow at 9 a.m.?

4. Remember the following dialogues.

Situation 1:

- Good morning, this is Mr Davies speaking. I’d like to make an appointment with Mr Blake for Tuesday, at 2 o’clock.

- Just a moment. I’m afraid, Mr Blake has many engagements on Tuesday. Would Wednesday 3 o’clock be all right?

- Yes, Wednesday is very convenient.

- Доброго ранку. Говорить Дейвіс. Я б хотів призначити зустріч з містером Блейком на вівторок, о другій годині.

- Хвилиночку. На жаль, містер Блейк дуже зайнятий у вівторок. Як щодо середи, о третій годині?

- Добре.

Situation 2.

- Good morning! My name’s Blake. I’m from Blake and C°. I’ve got an appointment with Mr. Voronin at 10.15.

- Good morning, Mr Blake. Mr Voronin is expecting you. Will you take a seat, please?

- Thank you. I’m a bit early, actually.

- That’s all right, Mr Blake.

- Доброго ранку, містере Блейку. Містер Воронін чекає на Вас. Сідайте, будь ласка!

- Дякую. Фактично, я прийшов раніше.

- Все в порядку, містере Блейку.

Situation 3.

- Oh, Mr Blake, glad to meet you. How are you?

- Fine, thanks! And you?

- Very well, thank you. May I introduce Mr Pavlov to you? Mr Pavlov, our Financial Manager – Mr Blake.

- How do you do!

- How do you do! Is this your first visit to Kiev?

- Yes, and I like it here very much.

- О, містере Блейку, радий Вас бачити. Як справи?

- Добре, дякую. А у Вас?

- Дуже добре, дякую. Можна представити Вам мого колегу, містера Павлова? Містер Павлов, наш фінансовий менеджер – містер Блейк.

- Доброго дня!

- Доброго дня! Ви вперше в Києві?

- Так, і мені тут дуже подобається.

3. Answer the questions of your partner:

- Is it your first visit to Paris?

- Hi, ми працюємо на ринку Франції вже 5 років.

- What are your impressions of the country?

- Найкращі наші представники відвідують Вашу країну дуже часто. І кожного разу помічають значні зміни у промисловості. Ростуть заводи та фабрики, старі цехи перебудовуються, впроваджується сучасне обладнання, асортимент товарів постійно зростає.

- So, let’s get down to business now. What’s the question you would like to discuss?

- Це питання ціни. Я повинен сказати, що ми знаходимо її значно вищою, ніж на світовому ринку.

- If I understand you correctly, you’d like to receive a discount.

- Так. Беручи до уваги, що ми Ваші постійні партнери, це було б добре.

- What discount do you expect?

- 7%.

- I’m afraid, that’s a bit difficult. Our goods are sold well on the world market. But as it’s our trial order we can give you a 5% discount.

- Добре. Думаю, ми можемо погодитися на 5%.

- Good afternoon, Mr. Glad to hear you. Have you studied our contract form?

- Так, і дуже уважно. Боюся, що деякі Ваші умови не відповідають нашим вимогам.

- Do you consider we could meet and discuss all the details with you?

- Це було б чудово!

- Would Monday 3 o’clock be all right?

- Дуже добре, понеділок мене влаштовує.

4. Fill in the blanks in the following dialogues:

- Hello, ________________?

- Very well, thanks. _________________?

- Pretty well. How about our catalogues?____________?

- Yes, we’ve studied them very closely and think that________.

- Yes, this is_________.

- It meets our requirements and we’d like to ____________.

- We are particularly interested in _____________.

- ________________________________________?

- Model 5 BC meets our requirements.

- Yes. __________________________?

- We’d like to buy ________________.

- When do you require goods?

- I’d like to ask you, when do you require goods?

- ______________________________________.

- ____________? I doubt that _____. We can deliver_______.

- What about _____________?

- __________________________________________.

5. Translate the following dialogues into English:

а)- Доброго дня, містере Брауне. Як справи?

- Дуже добре. А у Вас?

- Дякую, добре. Можна вам запропонувати чашку кави?

- Так, дякую.

- Ну, тепер ми можемо перейти до справи.

b) - Скільки верстатів (machine-tools) Ви б хотіли купити?

- Ми можемо купити 40 верстатів.

- Ви б хотіли отримати верстати вже наступного місяця?

- Так, але ми можемо погодитися на часткову поставку. Перші 15 верстатів нам потрібні в квітні, а решта – через три місяці.

- Чудово!

c) - Саме наша компанія змогла прийняти такі умови.

- Це дуже добре, враховуючи той факт, що ви партнери.

d) - Радий був бачити вас. Коли ми зможемо зустрітися знову, щоб обговорити деталі?

- Як щодо понеділка?

- Дуже добре. О котрій годині?

- Скажімо, об 11.00

- Добре. До понеділка.

- До побачення.

e) - Якщо я не помиляюсь, Ви б хотіли зробити замовлення?

- Так, модель MR 803 компресорів відповідає нашим вимогам.

- Я абсолютно згоден з Вами. Це наша найкраща модель і вона дуже добре продається на ринку.

- Я переконаний, що Ви маєте рацію.

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