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Name of sender and designation




Complimentary close

It is customary to end the letter in a polite way by using a complimentary close. The two most common closes are ‘Yours faithfully’ (used only with Dear Sir/Sirs/Sir or Madam) and 'Yours sincerely' (used with personalized salutations).

Examples:

Dear Sir Dear Sirs Dear Madam Dear Sir or Madam     Yours faithfully,  
Dear Mr Leighton Dear Mrs Jackson Dear Melanie Dear John   Yours sincerely,  

After the complimentary close 4 or 5 clear spaces should be left so that the letter can be signed. The name of the sender should then be inserted in whatever style is preferred - upper case or initial capitals only. The sender's designation or department should be shown directly beneath his/her name. In these examples note that the title "Mr" is never shown when the writer is male. However, it is usual to add a courtesy title for a female; this is shown in brackets after her name.

PITMAN PUBLISHING 128 Long Acre London WC2E 9AN Telephone +44(0)171 447 2240 Facsimile +44(0)171 240 5771 ST/PJ   12 November 20___   Mr. Christopher Long General Manager Long Printing Co Ltd 34 Wood Lane London WC1 8TJ   Dear Christopher,   FULLY BLOCKED LETTER LAYOUT   This layout has become firmly established as the most popular way of setting out letters, fax messages, memos, reports - in fact, all business communications. The main feature of fully blocked style is that all lines begin at the left-hand margin. Open punctuation is usually used with the fully-blocked layout. This means that no punctuation marks are necessary in the reference, date, inside address, salutation and closing section. Of course, essential punctuation must still be used in the text of the message itself. However, remember to use commas minimally today; they should only be used when their omission would make the sense of the message unclear. Consistency is important in layout and spacing of all documents. It is usual to leave just one clear line space between each section.   I enclose some other proofs that this layout is very attractive, easy to produce as well as businesslike.   Yours sincerely,   Shirley Taylor   Shirley Taylor   Secretarial Consultant   Enc.   Copy Pradeep Jethi, Publisher, Amelia Lakin, Publishing Coordinator  

Figure 4. Sample of a business letter.

Examples:

Yours faithfully, Yours sincerely,

GEORGE FREEMAN SOPHIE BOLAN (Mrs)

Chairman General Manager

When a letter has to be signed on behalf of the sender, it is usual to write "for" or "pp" in front of the sender's printed name; “pp” is an abbreviation for per procurationem, which simply means “on behalf of”.

Example:

Yours faithfully,

Shirley Johnson

for GEORGE FREEMAN

Chairman

 




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