Susan to Bob Dale, an office clerk

The boss is calling the office in London

Susan and Cindy

Susan and Robin

Susan and Rachel

Guided Conversation. Office Talks.

Make up questions to the text.

It’s Monday morning. Mr. Woodman, the Sales Manager of Forestry Equipment, is away on business. His secretary Miss Susan Barton takes several messages from him and does some errands. Life in the office is busy as always.

Susan: Good morning. Stephen Woodman’s office.

Rachel: Hi, Sue. It’s Rachel. Can you give Stephen a message, please? I won’t

be in until Friday. I have the flu. I saw the doctor this morning.

Susan: OK, Rachel. I’ll give him the message. I hope you’ll feel better soon.

R: Hi, Susan.

S: Hi, Robin. What can I do for you?

R: Stephen isn’t there, is he?

S: No, he won’t be until tomorrow.

R: Well, it’s just that I need Wednesday off. You see, my grandmother died

yesterday and I’ll to go to the funeral.

S: Oh, I’m sorry. How old was she?

R: Ninety-four.

S: Good morning, Stephen woodman’s office.

C: Good morning. This is Cindy Newton Video Systems. Stephen is at the trade

show in Glasgow, isn’t he?

S: Yes, that’s right. He should be here tomorrow.

C: Well, can you give him this message? I’m afraid we have to cancel our last

order. The customers have changed their minds again.

S: OK. I’ll give Stephen the message.

S: Good morning. Stephen Woodman’s office. How can I help you?

SW: Good morning, Susan. It’s Mr. Woodman.

S: Hello, Mr. Woodman. Is everything OK with your trip to Glasgow?

SW: Yes, everything is great. It’s just that something else has come for me to

do. I have some more meetings in Edinburgh tomorrow morning, so could

you book the Royal Hotel in Edinburgh for this night if possible?

S: Right. Shall I book you a flight from Edinburgh to London on Tuesday

night?

SW: No, thank you. I’m not sure about the trip back yet, it might be either in

the afternoon or in the evening.

S: Would you like me to get some information about the flights and the times

of trains from Edinburgh?

SW: Yes, If you could. I’d appreciate that. Would you mind checking that time

of arrival the plane?

S: Of course, not.

SW: Thank you very much, Susan. That’s all for the moment.

S: Oh, Dale?

B: Yes, Susan?

S: Mr. Woodman wants you to fax these sales reports to Belfast, I’ve just done

them.

B: Sure. I’ll do it later.

S: No, Bob. Do it now. I know its important. And could you also send a fax to

the Royal Hotel in Edinburgh, please?

B: OK. I don’t think, there will be a problem.

S: And one more thing, Bob… Err, did you call your girlfriend on the office

phone last Friday?

B: Well…uh…yes. I did. But it was urgent.

S: I think S.W. heard you. He wasn’t very pleased about it. Don’t use the office

phone for personal calls, OK?

B: Yes, OK., Susan. I won’t do it again. I’m sorry.

5. Look at the faxes Bob Dale has sent:

FAX #[phone]

FROM Forestry Equipment Supplies TO Fred Duvall,

Ocean View

RE: Our order TR 574

Last month we ordered from you 120 boxes of your article №213. You promised delivery on 30 October 2009. So far we have not received this shipment and have not heard from you.

Please arrange for intermediate shipment and inform us when the shipment will arrive here.

Regards,

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