Unit I. Business Letters

Part III

I. Remember the terms:

· the letterhead дані про відправника листа

· the date дата

· inside name and address дані про одержувача листа

· salutation привітання

· the message повідомлення, інформація

· complimentary closure заключна частина

· the writer’s signature and official position підпис відправника та його

посада

· handwrite рукописний

· single-spaced через один інтервал

· heading заголовок

· amendment поправка

· margin поля

· paragraph абзац, пункт

II. Read and translate the text:

No matter what kind of letter you write, you should remember to do these things:

1. Use the proper form of your letter. It depends on the type of letter you are writing.

2. Make the letter clear. Remember that your letter is read, you will not be there to explain what you mean. Plan what you are going to say and how you are going to say it.

3. Make your letter attractive. A letter represents you. If you write to people you have never met, they must judge the writer entirely by the letter.

4. Use the correct grammar, punctuation and spelling. A letter filled with grammar errors will not only lead the reader to assume that you are uneducated person, mistakes in usage, and misspelled words will not make a good impression.

5. Be yourself. Make your letters natural, write them in your own style. It will reflect your personality better than model letters taken from textbooks.

The friendly letter differs from the business one. It is informal, casual and personal. It is the kind of letter you write to your family and friends. There no rigid, inflexible rules for writing friendly letters.

III. Read the information about business correspondence:

Business correspondence includes all kinds of commercial letters, inquiries, replies to inquiries, Letters of Credit (L/C), Bills of Lading (B/L), Bills of Exchange, letters of insurance, explanatory letters, orders, letters of packing, letters of shipment, letters of delivery, offers, letters of complaint, replies to those mentioned above, etc.

A good business letter must be:

- prompting (той, що спонукає);

- accurate;

- polite;

- laconic;

- complete;

- correct;

- neat;

- friendly.

A good business letter has:

- an effective sentence construction;

- proper paragraphing;

- proper spelling of appropriate words:

- no colloquial phrases of everyday English or slang.

Дата добавления: 2014-11-29