Paul is an administrative assistant in an office. How many of these statements are true about his job

Susan and Production Manager

The Ukrainian partner is calling

Susan Barton

STEPHEN WOODMAN

FAX from Stephen Woodman

Forestry Equipment London Britain [phone]

TO: Hotel Royal, Edinburgh, Scotland [phone]

Could I please book a single room with a bath for the night on Monday 10 November. I shall be arriving at approximately 09 p.m.

Please, confirm by return.

Many thanks,

p.p. Stephen Woodman

S: Mr. Stephen Woodman’office. May I help you?

VM: Hello. This is Victor Maliarchuk from Ukrforestry calling. May I speak to

Mr. Woodman, please?

S: I’m afraid Mr. Woodman is out of the office today. Would you like to leave

a message?

VM: Could you tell Mr. Woodman that I’m not arriving on Wednesday. I had a

problem with the flights. The one I was going to book on is full – there is a

big football match apparently. So, the earliest I can make it is on Friday

10:30, at Heathrow. I’m sorry about this but there is nothing I can do. Could

you arrange a new hotel reservation for me, please? I’m awfully sorry.

S: Alright. I’ll give him a message. And could you spell your name for me

again, please?

VM: Sure. That’s Viktor, V-I-K-T-O-R, Maliarchuk, M-A-L-I-A-R-C-H-U-K.

PM: Good afternoon, Miss Barton. You look greatly today.

S: Thank you, MR Hudson. What can I do for you?

PM: I wonder if my memo on the production survey has been sent to the office

staff?

S: Yes, it certainly has, Mr. Hudson. And here is memo about CE Party from

Philip Grouss, the Purchasing Manager.

PM: Oh, thank you very much, Miss Burton. That’s very interesting.

To: Mr. Hudson Date: 10 November

From: Philip Grouss Subject: CE Party

Welcome back! Hope everything went well in Belfast. I’m off to Brussels for three days. Could you check my list of people to invite to our party and add anyone else you think so. Claire needs to send our invitations in advance.

Philip

1. He works at a computer most of the time, where he writes letters and reports.

2. He answers phone calls, takes messages and sends faxes.

3. He makes a lot of phone calls, especially to retailers.

4. He does a lot of general paper work, e.g. filing reports, writing memos, answering letters.

5. He arranges meetings for his boss and other managers of the company.

6. He sells the factory furniture.

7. He checks the goods when they come off the assembly line.

8. He sends invoices to customers. (= papers showing products sold and the money to pay).

9. He shows visitors around the factory.

10. He controls the financial situation of the company.

7. Complete the telephone conversation using the given phrases:

a) Could you give him a message?

b) Can you spell that, please?

c) I’m sorry, he’s away this week

d) Could you ask him to call me …

e) Who’s calling, please?

f) Could you give me your number?

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