Dialogue 1. V. Here are three extracts from letters that break some rules

IX. Write a letter.

V. Here are three extracts from letters that break some rules. Decide what is wrong with each one. Rewrite each extract in your own words.

I noticed your advertisement in the Daily Planet and I would be grateful if you could sned me further information about your products. My compani is considering subcontracting some of its office services and I believe that you may be able to supply us with a suitable servise. Looking forward to hearing from you.

Yours faithfully.

Thank you very much for your letter of 15 January, which we received today. In answer to your enquiry we have pleasure in enclosing an information pack, giving full details of our services. If you would like any further information, do please contact me by phone or in writing and I will be pleased to help. I hope that our services will be of interest to you and I look forward to hearing from you. Yours sincerely.

There are a number of questions that I would like to raise about your products and I would be grateful if you could ask a representative to get in touch with me with a view to discussing.

VI. Say in English:

Діловий лист, приватний лист, надіслати інформацію, з нетерпінням чекаємо відповіді, дякуємо за ваш лист від…, з задоволенням повідомляємо, будь-ласка проінформуйте нас у найкоротші строки, сподіваємось отримати Вашу відповідь найближчим часом, з повагою.

VII. Learn the following expressions and explain to your fellow-student how a business letter should be written:

an easy-to read form, on one page, no amendment is allowed, never settle two problems in one letter, to type on standard size business stationary, the first impression, to be neat and well-organized, additional copies on a separate piece of paper, check for spelling mistakes, use a dictionary if you are not sure of a word, to give detailed information, to be hand-written, more confidential, not to use short forms as don’t, isn’t, we’ll.

VIII. Translate into English:

Панове,

Дякуємо Вам за листа від 15 липня 2013 року, в якому Ви висловлюєте прохання надіслати наш останній каталог.

З задоволенням додаємо його.

Сподіваємось наші товари задовольнять Ваші вимоги. Будь-ласка звертайтесь за додатковою інформацією в разі необхідності.

З повагою, менеджер по продажу, Іванов М.В.

The university of Michigan is in the city of Ann Arbor. Write to the dean of students, zip code 48104. Offer a cooperation and an exchange programme.

X. Dramatize the dialogues:

Boss: Let’s have a look at the diary. What are the engagements for today?

Secretary: Mr. Petrov has an appointment for ten. And there is a conference at

three.

Boss: Get the documents ready for the conference. I’m afraid these bills

will keep me busy till twelve.

Secretary: Shall I arrange for Mr. Petrov to come later?

Boss: Yes, you’d better. Phone him just now.

Secretary: Very good.

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